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PanagiotisCharalampous 28 Nov 2023, 06:45

cTrader Copy

Old data in new strategy

Hi there,If you need clean statistics, you need to create a new account.Best regards,Panagiotis

PanagiotisCharalampous 28 Nov 2023, 06:43

cTrader Copy

How to Open Live Account

Hi there,If you want to create a live cTrader account, you need to contact a broker that offers cTrader. You can find some here.Best regards, 

PanagiotisCharalampous 28 Nov 2023, 06:39

cTrader Desktop

Understanding Discrepancies in Equity and Account Balance on Ctradercopy for November

Hi there,This is not equity, this is ROI. You must have experienced a drawdown during November.Best regards,Panagiotis 

LogicFX 27 Nov 2023, 15:28

Open API

Server Error when trying to get new access token

Support team may be able to reproduce it, just trying to add an account in myfxbook, going to porfolio → add accountThe generated URI is: https:/...

martin12maggio 27 Nov 2023, 14:00

cTrader Copy

How to Open Live Account

Hello, How do I open a live trading account. It only lets me do a demo account.

Sinn 27 Nov 2023, 10:51

cTrader Copy

Old data in new strategy

My strategy was auto-deleted from my account. I create a new one, The strategy age is right, but I see old statistics(ROI, Sarting balance, max balanc...

simplymorocco@googlemail.com 27 Nov 2023, 10:37

cTrader Mobile

Android notifications delay in Android

I don't get prompt notifications of alerts, order fills or stoploss hits for quite a long time, generally the alerts only sound if I open the app. I h...

simplymorocco@googlemail.com 27 Nov 2023, 10:37

cTrader Mobile

Android notifications delay in Android

I don't get prompt notifications of alerts, order fills or stoploss hits for quite a long time, generally the alerts only sound if I open the app. I h...

QuanTrade 27 Nov 2023, 08:24

cTrader Desktop

Understanding Discrepancies in Equity and Account Balance on Ctradercopy for November

Hello, can you help me understand why my equity on Ctradercopy is showing negative while my account is positive for the month of November? Also, some...

QuanTrade 27 Nov 2023, 08:24

cTrader Desktop

Understanding Discrepancies in Equity and Account Balance on Ctradercopy for November

Hello, can you help me understand why my equity on Ctradercopy is showing negative while my account is positive for the month of November? Also, some...

PanagiotisCharalampous 27 Nov 2023, 06:44

cTrader Desktop

Stop Loss

Hi there,This should not happen. Can you please provide us with exact steps to reproduce this behavior?Best regards,Panagiotis

PanagiotisCharalampous 27 Nov 2023, 06:43

cTrader Desktop

target on markets

Hi there,Here you go

torsten.mandt 27 Nov 2023, 05:44

cTrader Desktop

Stop Loss

Hello,why is my stop loss always walking?I always have to adjust my stop loss. that doesnt make sense to me.If I set a stop loss i want to have this s...

slatif560 26 Nov 2023, 23:58

cTrader Desktop

target on markets

Hi there ive notice that there are targets on the fx markets. I was wondering if it is possible to get rid of them? 

stanpoet 26 Nov 2023, 22:49

cTrader Desktop

Backtest Reliability (cAlgo)

PanagiotisCharalampous said: Hi there,Working and trading with cTrader for the last seven years, I must say backtesting results are pretty accura...

er2921069 26 Nov 2023, 20:30

cTrader Mobile

Markets available to trade

PanagiotisCharalampous said: Hi there,Symbols are offered by brokers, not by the platform. Contact your broker regarding this question.Best regar...

PanagiotisCharalampous 26 Nov 2023, 18:10

cTrader Copy

Total ROI and Monthly ROI is incorrect

Hi there,Based on the chart the deposits took place while a trade was open. If you have evidence that this is not the case, please share. Else I have...

ncel01 26 Nov 2023, 15:11

cTrader Desktop

CLI: lack of basic functionalities

Hello,About cTrader CLI:Stop CommandThe cTrader Automate documentation clearly states that cTrader CLI can be stopped on command.However, I don't see...

paolob 26 Nov 2023, 15:09

Open API

Server Error when trying to get new access token

paolob said: PanagiotisCharalampous said: Hi there,Thanks for reporting this issue. Our team is investigating.Best regards,PanagiotisHello @...

paolob 26 Nov 2023, 15:06

Open API

Server Error when trying to get new access token

PanagiotisCharalampous said: Hi there,Thanks for reporting this issue. Our team is investigating.Best regards,PanagiotisHello @PanagiotisCharalam...

bru.bartalotte 26 Nov 2023, 14:24

cTrader Copy

Total ROI and Monthly ROI is incorrect

bru.bartalotte said: PanagiotisCharalampous said: Hi there, As explained, there is no obvious issue with the ROI here. It seems correct...

bru.bartalotte 26 Nov 2023, 14:12

cTrader Copy

Total ROI and Monthly ROI is incorrect

PanagiotisCharalampous said: Hi there, As explained, there is no obvious issue with the ROI here. It seems correct. You have made deposits t...

joicol 26 Nov 2023, 12:18

cTrader Desktop

Journaling in Ctrader?

PanagiotisCharalampous said: Hi there,Can you please elaborate on your question? What exactly do you want to keep track of?Best regards,Panagioti...

ctid+customer-395444 26 Nov 2023, 10:02

cTrader Algo

Backtest indicator value different to cBot indicator value just after 00:00 UTC

PanagiotisCharalampous said: firemyst said: And have posted about it previously, but nobody from @Spotware has responded nor addressed the i...

attila2k1 26 Nov 2023, 09:26

cTrader Algo

Backtest indicator value different to cBot indicator value just after 00:00 UTC

Thank you Panagiotis and firemyst for your comments, as a result I was able to fix all my problems.Currently all my cBots use index minus 1 or less fo...

PanagiotisCharalampous 26 Nov 2023, 08:15

cTrader Desktop

Backtest Reliability (cAlgo)

Hi there,Working and trading with cTrader for the last seven years, I must say backtesting results are pretty accurate. I have cross checked live exec...

PanagiotisCharalampous 26 Nov 2023, 08:12

cTrader Mobile

Markets available to trade

Hi there,Symbols are offered by brokers, not by the platform. Contact your broker regarding this question.Best regards,Panagiotis

PanagiotisCharalampous 26 Nov 2023, 08:05

cTrader Copy

Total ROI and Monthly ROI is incorrect

Hi there, As explained, there is no obvious issue with the ROI here. It seems correct. You have made deposits to avoid a drawdown and then withdr...

PanagiotisCharalampous 26 Nov 2023, 07:59

cTrader Desktop

Backtesting in Ctrader?

Hi there, Check herehttps://help.ctrader.com/ctrader-automate/backtesting-and-optimizing-cbots/

PanagiotisCharalampous 26 Nov 2023, 07:56

cTrader Desktop

Journaling in Ctrader?

Hi there,Can you please elaborate on your question? What exactly do you want to keep track of?Best regards,Panagiotis

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