Replies

PanagiotisChar
18 Jul 2023, 15:57

Hi there,

You should ask your broker about this.

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@PanagiotisChar

PanagiotisChar
18 Jul 2023, 10:53

Hi there,

There is no such symbol on Spotware demo accounts. The symbol id for US 500 is 21499

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PanagiotisChar
18 Jul 2023, 08:06

Hi there, 

Can you share the cBot code you are using so that we can check if it happens to us too?

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PanagiotisChar
18 Jul 2023, 08:05

Hi there,

Can you share the exact FIX message you are sending and the relevant FIX response?

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@PanagiotisChar

PanagiotisChar
17 Jul 2023, 09:43

Hi there,

Can you demonstrate this e.g. with a video?

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@PanagiotisChar

PanagiotisChar
17 Jul 2023, 09:40

Hi there,

I provided a general explanation of what swaps are. If you need an explanation about your position, talk to your broker.

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@PanagiotisChar

PanagiotisChar
14 Jul 2023, 17:02

Hi eynt,

I don't have one but if you google it you will find a lot of info.

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@PanagiotisChar

PanagiotisChar
14 Jul 2023, 16:47

Hi eynt,

OnStop() is only called when the cBot closes itself. If you need to invoke this from an external source then you would need to implement some kind of communication with the cBot e.g. using files or named pipes.

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@PanagiotisChar

PanagiotisChar
14 Jul 2023, 09:52 ( Updated at: 14 Jul 2023, 09:53 )

Hi ncel01,

I did not try it but shouldn't this work?

        private void OnTradeResult(TradeResult obj)
        {            
            if (!obj.IsSuccessful) 
                Print("Market order failed :", obj.PendingOrder.Label);
        }

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@PanagiotisChar

PanagiotisChar
14 Jul 2023, 09:37

Hi eynt,

1. You can kill the process

2. No such feature is documented at the moment.

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@PanagiotisChar

PanagiotisChar
14 Jul 2023, 08:57

Hi there,

You can read about swaps here.

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@PanagiotisChar

PanagiotisChar
13 Jul 2023, 16:19

Hi there,

It's probably commissions. Check how much commissions you paid.

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@PanagiotisChar

PanagiotisChar
13 Jul 2023, 09:08

Hi there,

Only them can check such issues, they are just a bit lazy, you need to push them more :)

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@PanagiotisChar

PanagiotisChar
13 Jul 2023, 09:04

Hi there,

ts not normal for an API to have an interactive user step.

That's the absolutely normal thing to do. The whole point of open authentication is for users to be able to use your application without sharing their credentials with you. Of course there is an option to bypass this but the developers decided not to provide it for obvious reasons. If your application is not targeting other users, then you can just get a token manually, there is no need to use credentials to login.

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@PanagiotisChar

PanagiotisChar
13 Jul 2023, 09:00

Hi there,

I think you should address this to your broker. It's IC Markets that sets the costs, not cTrader.

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@PanagiotisChar

PanagiotisChar
13 Jul 2023, 08:57

Hi there,

How did you come to this conclusion?

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@PanagiotisChar

PanagiotisChar
13 Jul 2023, 08:51

Hi there,

Nobody would be able to help you with this level of information. You would need to provide at least the following

  1. The cBot source code and parameters
  2. Screenshots depicting the problem
  3. The live execution log.

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@PanagiotisChar

PanagiotisChar
13 Jul 2023, 08:48 ( Updated at: 21 Dec 2023, 09:23 )

Hi there,

I just tried this with the Open API .Net Sample and a Pepperstone account and looks correct to me

It seems like a bug in the Python code instead of the API itself. I hope this helps you debug this issue

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@PanagiotisChar