Spotware
27 Oct 2022, 08:03

Dear trader,

Can you please let us know the broker?

Best regards,

cTrader Team

Spotware
26 Oct 2022, 10:04

Hi Xammo,

Please let us know the broker and account number.

Best regards,

cTrader Team

Spotware
24 Oct 2022, 09:01

Dear trader,

Are you still experiencing this issue?

Best regards,

cTrader Team

Spotware
24 Oct 2022, 08:57

Hi James,

Check here in case this is your issue.

Best regards,

cTrader Team

Spotware
24 Oct 2022, 08:52

Dear traders,

Can you please record a video of this behavior?

Best regards,

cTrader Team

Spotware
21 Oct 2022, 08:55

Hi there,

Is it possible to record a video demonstrating this issue?

Best regards,

cTrader Team

Spotware
21 Oct 2022, 08:53

Dear trader,

If you can share the cBot code and backtesting settings, we can have a look at it.

Best regards,

cTrader Team

Spotware
21 Oct 2022, 08:51

Hi Jay,

If you can share the cBot code and backtesting settings, we can have a look at it.

Best regards,

cTrader Team

Spotware
21 Oct 2022, 08:48

Dear yuval.ein,

a. Yes

b. You have to wait

Best regards,

cTrader Team

Spotware
20 Oct 2022, 14:10

RE: RE:

Dear yuval.ein,

You can download it here. You should be able to connect to all your brokers accounts.

Best regards,

cTrader Team

Spotware
20 Oct 2022, 13:34

Dear yuval.ein,

This issue was fixed in later versions. You can use cross broker cTrader 4.4 instead.

Best regards,

cTrader Team

Spotware
20 Oct 2022, 13:32

Dear Mehull,

Can you share a screenshot of the errors you receive?

Best regards,

cTrader Team

Spotware
20 Oct 2022, 10:15

Dear yuval.ein,

We were not able to reproduce the problem in the latest version of cTrader. Can you please clarify which version you are using?

Best regards,

cTrader Team

Spotware
20 Oct 2022, 09:58

Dear Paolo,

In order to investigate this issue further, we need the following information

1. cBot code
2. cBot parameters and backtesting settings
3. Broker

Best regards,

cTrader Team

Spotware
19 Oct 2022, 08:44

Hi Thomas,

We were not aware of such an issue. We will investigate it and come back to you.

Best Regards,

cTrader Team

Spotware
19 Oct 2022, 08:40

Dear trader,

Execution and price feeds are handled by the broker, not by the platform. Please contact your broker regarding this matter.

Best regards,

cTrader Team

Spotware
18 Oct 2022, 08:53 ( Updated at: 21 Dec 2023, 09:22 )

Hi there,

1. Open your project in Visual Studio

2. Go to Package Manager Console

3. Execute NuGet\Uninstall-Package cTrader.Automate -Version 1.0.3

4. Execute NuGet\Install-Package cTrader.Automate -Version 1.0.2

Best regards,

cTrader Team

Spotware
18 Oct 2022, 08:04

Dear traders, 

Thanks for reporting this issue. The team is aware of it and working on a solution. In the meanwhile, you need to downgrade the cTrader Automate package to 1.0.2.

Best regards,

cTrader Team

Spotware
18 Oct 2022, 08:03

Dear traders, 

Thanks for reporting this issue. The team is aware of it and working on a solution. In the meanwhile, you need to downgrade the cTrader Automate package to 1.0.2.

Best regards,

cTrader Team

Spotware
18 Oct 2022, 08:02

Dear trader, 

Thanks for reporting this issue. The team is aware of it and working on a solution. In the meanwhile, you need to downgrade the cTrader Automate package to 1.0.2.

Best regards,

cTrader Team