cBots are based on .Net. Therefore you can only call dll files based on managed code. If your dll is based on managed code, you should be able to use it.
Best regards,
Panagiotis
Thanks for the reply. I figured that was the case. I got a DLL written in managed C/C++. I need to be able to call this DLL from the cBot. I guess the only way to do that is to create a .Net DLL proxy that will call my C++ DLL?
cBots are based on .Net. Therefore you can only call dll files based on managed code. If your dll is based on managed code, you should be able to use it.
Best regards,
Panagiotis
Thanks for the reply. I figured that was the case. I got a DLL written in managed C/C++. I need to be able to call this DLL from the cBot. I guess the only way to do that is to create a .Net DLL proxy that will call my C++ DLL?
Hi there is an update to my issue..Now I can copy trades again from my FPMarkets account but there is an issue where my funds appear to be stuck.
It says that I am currently invested but I cannot access the funds to remove or reinvest them
When I reach out to the broker they say to reach out to ctrader..when I reach out to ctrader they say to reach out to my broker. Is there someone able to specifically look into my account and fix my unable to access funds issue?
EMAIL RECEIVED FROM CTRADER: Dear trader,
In order for the service to be available to traders, the broker needs to offer it to their clients. Based on the message you receive, the broker does not offer the service to you at the moment. Unfortunately we cannot know why the service is not available for you by your broker. You need to address this question to them.
Best regards,
cTrader Community Team
EMAIL RECEIVED FROM BROKER
Dear Client,
Thanks for your email.
Please note, copy trading on cTrader is run by Spotware and it is not controlled by FP Markets.
Please contact Spotware directly for any copy trading questions on cTrader platform.
Any other questions, please let us know.
Kind regards, William
FP Markets LLC,
Hi there,
As explained above this is a broker issue. cTrader does not manage your account settings.
Best regards,
Panagiotis
Are you able to see that the broker says to reach out to ctrader and then ctrader says to reach out to the broker.Is there someone specifically able to look into my issue?
As explained numerous times, your broker. cTrader cannot help you with your issue. You will not get a different answer in this forum.
Is there someone way that I can get someone to specifically look at my ctrader account and perhaps coordinate with the broker to look at this issue? I have reached out to the broker as suggested but they don't seem to be able to address the issue.
When I look at stopped signals..it shows the balance 655.45 owed to me but there is some bug or glitch that it did not transfer to my main fpmarkets account so I cannot see or access the funds.
When I click on restart copying, it shows
So there appears some glitch with the software (ctrader) and fpmarkets is not seeing the account..So how do I get both parties involved..Thanks
If FP Markets thinks there is a glitch in cTrader, it's their responsibility to report what they think the glitch is to cTrader support. Based on your screenshots, there is no obvious glitch. cTrader Copy has been disabled for your account.
Hi there is an update to my issue..Now I can copy trades again from my FPMarkets account but there is an issue where my funds appear to be stuck.
It says that I am currently invested but I cannot access the funds to remove or reinvest them
When I reach out to the broker they say to reach out to ctrader..when I reach out to ctrader they say to reach out to my broker. Is there someone able to specifically look into my account and fix my unable to access funds issue?
EMAIL RECEIVED FROM CTRADER: Dear trader,
In order for the service to be available to traders, the broker needs to offer it to their clients. Based on the message you receive, the broker does not offer the service to you at the moment. Unfortunately we cannot know why the service is not available for you by your broker. You need to address this question to them.
Best regards,
cTrader Community Team
EMAIL RECEIVED FROM BROKER
Dear Client,
Thanks for your email.
Please note, copy trading on cTrader is run by Spotware and it is not controlled by FP Markets.
Please contact Spotware directly for any copy trading questions on cTrader platform.
Any other questions, please let us know.
Kind regards, William
FP Markets LLC,
Hi there,
As explained above this is a broker issue. cTrader does not manage your account settings.
Best regards,
Panagiotis
Are you able to see that the broker says to reach out to ctrader and then ctrader says to reach out to the broker.Is there someone specifically able to look into my issue?
As explained numerous times, your broker. cTrader cannot help you with your issue. You will not get a different answer in this forum.
Hi there is an update to my issue..Now I can copy trades again from my FPMarkets account but there is an issue where my funds appear to be stuck.
It says that I am currently invested but I cannot access the funds to remove or reinvest them
When I reach out to the broker they say to reach out to ctrader..when I reach out to ctrader they say to reach out to my broker. Is there someone able to specifically look into my account and fix my unable to access funds issue?
EMAIL RECEIVED FROM CTRADER: Dear trader,
In order for the service to be available to traders, the broker needs to offer it to their clients. Based on the message you receive, the broker does not offer the service to you at the moment. Unfortunately we cannot know why the service is not available for you by your broker. You need to address this question to them.
Best regards,
cTrader Community Team
EMAIL RECEIVED FROM BROKER
Dear Client,
Thanks for your email.
Please note, copy trading on cTrader is run by Spotware and it is not controlled by FP Markets.
Please contact Spotware directly for any copy trading questions on cTrader platform.
Any other questions, please let us know.
Kind regards, William
FP Markets LLC,
Hi there,
As explained above this is a broker issue. cTrader does not manage your account settings.
Are there any plans to improve CLI functionality, given that it has been launched more than one year ago without any improvements so far?
It's almost 2025 and many traders still don't have a full/effective alternative to cTrader desktop for algo trading, which is really required for obvious performance limitations and this can be frustrating.
I believe that most of the effort to develop the CLI has been already made. Please consider to give it some priority to this to make it “final”.
cBots are based on .Net. Therefore you can only call dll files based on managed code. If your dll is based on managed code, you should be able to use it.
Can you please fix reload issue as its causing a lot of problem
Hi there,
Which exact issue are you referring to? Could you pleasesend us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
When an order is executed, you should receive an ExecutionReport which contains the position ID. The responses you have pasted are not Execution Reports but Market Data Incremental Refresh. So you are probably looking at the wrong message.
Can you please provide more information about this issue e.g. steps to reproduce and some screenshots demonstrating what you are looking at?
Best regards,
Panagiotis
Hi
You can also test yourself in the backtest section; Add the Keltner Channels indicator and you will see that before starting each robot; The opening of the indicator is, for example, 50 pips away, but immediately after the start of the robot and the revelation of new candles; The opening of the indicator will quickly get closer to each other and it will show, for example, a distance of 5 pips. Photo 1 that I have attached is before the start of the robot and photo 2 shows shortly after the start of the robot. The same problem caused the robot that I wrote earlier based on this indicator and it worked correctly; It is now disabled after the recent update. I tried some similar indicators but they did not have this problem.
Thank you. We managed to reproduce this behavior and we will fix it in an upcoming update.
Thank you for your attention. Are you a member of the Ctrader technical team? How long does it take to provide the new update?
Hi there,
Yes I am. We cannot provide an ETA unfortunately. As soon as it is ready and tested, it will be released.
Best regards,
Panagiotis
Hi
Today we had a new update, but the problem is not solved yet.
Hi there,
The fix for this issue is not included in the latest update.
Best regards,
Panagiotis
Hi there
More than a month has passed since the announcement of this problem, but the problem has not been solved yet. How long do you think it will take for an update to solve this problem? I want to know that if it takes a long time, I should spend time and try other indicators or write a similar indicator myself so that I can restart my robot.
Best Regards
Hi,
It will be fixed in v5.1, however there is no ETA at the moment.
You can't and probably that will be the case in live environments too. It takes some time for the server to notify the client application that a position was closed.
Is there a way via code to “ask” the broker directly and not via cTrader properties/events?
I am not sure what do you mean…
As far as i know the only way to know about the positions states is using Positions which is a cTrader's object and is not necessarily updated.
Is there a way via code to communicate instead directly with the broker and get the updated positions status from there?
Thanks
Positions information for cTrader accounts is stored in cTrader platform. The phrase “directly with the broker” doesn't make much sense.
PanagiotisCharalampous
12 Aug 2024, 05:05
Hi there,
If you need somebody to develop the code for you, you can reach out to a consultant.
Best regards,
Panagiotis
@PanagiotisCharalampous