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PanagiotisCharalampous
16 Mar 2020, 09:35
Hi shanegilphilian,
Thanks for your suggestion. Please post your suggestions in Suggestions section.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 Mar 2020, 09:32
Hi TOPGUNFX,
We do not have an ETA for this fix yet.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 Mar 2020, 09:24
Hi TOPGUNFX,
We managed to reproduce it and we are working on a fix. We do not have an ETA yet.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 Mar 2020, 09:12
Hi deeej85,
Send it to community@spotware.com
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 Mar 2020, 09:11
Hi b917187,
There are usually maintenance tasks in progress during weekends.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 Mar 2020, 09:06
Hi driftingprogrammer,
There is no such option at the moment.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 Mar 2020, 09:04
Hi deeej85,
Can you please provide us with the cBot code and the broker so that we can check this?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
13 Mar 2020, 12:57
Hi shelby4017,
I am not sure I understood the problem. If the accounts are under the same cTrader ID, then setups should not change if you switch between different accounts. You can save different setups in workspaces.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
13 Mar 2020, 09:15
Hi koktos632,
Do you have any drawings on these charts?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
13 Mar 2020, 09:06
Hi driftingprogrammer,
No there is no such function at the moment.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
13 Mar 2020, 08:51
Hi driftingprogrammer,
There is no such feature in the API at the moment.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
13 Mar 2020, 08:49
Hi Monkey007,
If you will use a boolean flag, you don't really need to initialize it, they are set to false by default. You can set it to to true when an operation begins and false when it finishes.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
13 Mar 2020, 08:43
Hi vipin.bhatia,
As discussed above, this setting is set by the broker. You can talk to your broker about this.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
13 Mar 2020, 08:38
Hi koktos632,
It would be helpful if you could explain what is cTrader doing at that specific moment. Are you running any cBots amd/or custom indicators. Do you have any objects drawn on the chart? We will need more information to determine if there is anything wrong.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
13 Mar 2020, 08:33
Hi mpistorius,
We managed to reproduce it and we are working on a fix. Unfortunately there is no workaround at the moment.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
12 Mar 2020, 16:34
Hi sam.c.brown,
I tried reproducing this behavior but could not. Could you please record a short video demonstrating this happening so that we can see the steps you follow to make this happen?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
12 Mar 2020, 15:53
Hi NE539,
How can you be sure that this is not a Spotware/Ctrader problem (that has happened in the past according to FPA cases)?
This will be determined by your broker. We do not have access to the required information to investigate such issues via this channel. Only the broker can tell you why the position was closed at the specific price level.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
12 Mar 2020, 14:48
Hi firemyst,
There is no such option at the moment unfortunately.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
12 Mar 2020, 14:24
Hi firemyst,
You need to change the selected group of linked charts in Active Symbol Panel.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
16 Mar 2020, 10:13
Hi calgodemo,
Thanks for reporting this behavior. We will check it and come back to you.
Best Regards,
Panagiotis
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