PanagiotisCharalampous
17 Jul 2020, 09:48

Hi there,

Please provide more information e.g when did you start copying the strategy and screenshots showing the withdrawal from your copy account. As explained above commissions are transferred to your account 30 days after the follower has started following the account.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jul 2020, 09:33

Hi there,

Your strategy is charging only performance fees. Performance fees are realized 30 days after your follower starts following your strategy.]

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jul 2020, 08:51

Hi Vadivelan,

Personally I did not understand what are you trying to do. It would be easier if you provided the complete cBot code and backtesting examples of what does the cBot do at the moment and what should it do instead.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jul 2020, 08:46

Hi kei120777,

Try closing the application, changing your display scale to 100% and starting cTrader again. Let me know if this resolves the issue. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jul 2020, 08:32

Hi rgasch,

Does "Bars.Last(0)" return the currently active bar (ie: the bar which is still being painted/altered (for the case of Renko, the candle which has still not completed a move across the Renko pip size))

Yes this is the case.

 Does the same logic hold for accessing moving-average values?

Yes

 is my above code correct if I wish to check the value of the last closed/completed bar against the last completed MA value? 

Yes

 Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jul 2020, 08:25

Hi Sam,

Can you provide the complete cBot code so that we can reproduce this and explain what happens?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jul 2020, 08:17

Hi MZen,

You can find the requests used to refresh a token here. There is no event sent when a token expires, you receive the duration of the token in the token response. When the token becomes invalid, you will receive an OA_AUTH_TOKEN_EXPIRED response.

 Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jul 2020, 08:13

Hi koktos632,

Backtesting is not supported for Renko bars at the moment.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jul 2020, 16:45

Hi luciancastro89,

Can you explain what is the problem?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jul 2020, 16:44

Hi malleswaramma.ram,

If you need professional assistance, you can consider posting a Job or contacting a Consultant.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jul 2020, 14:37

Hi koktos632,

The last bar is the bar currently displayed. Since it is not yet completed it will never be 5 pips.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jul 2020, 11:24

Hi Mohammad,

Thanks for reporting this issue. We managed to reproduce it and it will be fixed in an upcoming update. Your permissions in the Telegram group have been restored.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jul 2020, 10:41

Hi Yuval,

I explained above. If you need more bars, you can start backtesting from a previous date.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jul 2020, 10:34

Hi Yuval,

The method is not currently supported in baktesting. If you need more bars, you can start backtesting from a previous date.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jul 2020, 09:10

Hi serinamales735,

The latest version of the application is 3.11. Can you please update it and let us know if the issue is resolved?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jul 2020, 08:48

Hi findxbuy,

Please send us some troubleshooting information the next time this happens (press Ctrl+Alt+Shift+T). In the form that will appear, please paste a link to this discussion.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jul 2020, 08:44

Hi rgasch,

PositionModifiedEventArgs contains a reference to the position that was modified. If you want to know what was modified exactly, you will need to track this information yourself.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jul 2020, 08:42

Hi rgasch,

It works fine for me. Can you provide some more information e.g. the code you are using, screenshots etc?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jul 2020, 08:39

Hi samuelbreezey,

Can you please explain what is not working. What does it do and what would you expect it to do instead?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jul 2020, 08:31 ( Updated at: 09 Nov 2020, 09:37 )

Hi taimurzunel537,

Can you please provide us with steps to reproduce this behavior or a short video demonstrating what do you do for this to happen?

Best Regards,

Panagiotis 

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