PanagiotisCharalampous
09 Oct 2024, 05:30

Hi there,

Can you please explain what do you mean when you say “frame”  and “transfer”? Can you share some code of what you are trying to do?

Best regards,

Panagiotis

PanagiotisCharalampous
09 Oct 2024, 05:29

Hi there,

Please share your cBot code and exact steps that would allow us to reproduce this issue.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Oct 2024, 05:27

Hi there,

1. You should ask Pepperstone if they provide the service or not
2. Yes you can
3. cTrader will map most popular symbols automatically

Best regards,

Panagiotis

PanagiotisCharalampous
09 Oct 2024, 05:23

Hi there,

Please provide the code in a proper format so that we can easily copy/paste it and build it.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Oct 2024, 05:18

Hi there,

Please contact your broker regarding this matter.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Oct 2024, 12:50 ( Updated at: 08 Oct 2024, 12:51 )

RE: RE: Interesting Equity drawdown calculation in backtesting

protraderde said: 

Hi Panagiotis,

So, if before a single opening position, i had a balance of 10K. 

After closing this single position my balance becomes 15K.

And if i saw 5K as minimum equity while i have this position. 

What is my equity drawdown for this trade process?

I would expect to see 5K because i needed to have at least 5K available margin to keep this trade open.

Best

It depends on what was the highest equity reached

PanagiotisCharalampous
08 Oct 2024, 10:58

Hi there,

In order to assist you with this issue we need the cBot's source code and steps to reproduce this behavior.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Oct 2024, 10:48

RE: RE: Plugin link to chart query

m4j4p4v4 said: 

PanagiotisCharalampous said: 

I select allow and nothing happens.
 

What do you expect to happen? Did you try clicking on the buttons after you pressed “Allow”?

Yea exactly that, pressed both a number of times. Also if I close the plugin and re-run it it doesn't prompt for access again unless I disabled it in the main plugin on/off area. I've tested this quite a few times. Something tells me the syntax isn't pointing to XAUUSD correctly. 

Many thanks :)

 

Hi there,

Check the Algo logs as well. There might be some useful information there as well.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Oct 2024, 10:46

RE: RE: "TechnicalError" when trying to cancel a pending order

kyosuke said: 

PanagiotisCharalampous said: 

Hi there,

Please contact your broker regarding execution issues.

Best regards,

Panagiotis

Hi, I've already submitted the problem to the borker (IC Markets) which redirected me to you because they said “The error does not provide more details in order to investigate further from our side”.

There not much information for us either. If you can share your source code and steps to reproduce this issue, we are happy to have a look

PanagiotisCharalampous
08 Oct 2024, 05:39

RE: RE: Traders should have access to real VOLUME: sum of all transactions value in a certain time

AiphaSolutions said: 

Hello, how is it possible for this indicator to show volume, is it also only based on tick-vol ? https://ctrader.com/algos/indicators/show/4379/

 

PanagiotisChar said: 

Hi there,

It's pretty useless and even misleading data, imo. What we all traders need is real volume, sum of all transactions value in a certain time.

As Spotware is in the centre of all trades, it has real volume data.

cTrader is not the centre of all trades. It just streams price feeds from liquidity providers. There is no such info available in OTC markets.

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

 

 

I don't know what the indicator does but probably yes

PanagiotisCharalampous
08 Oct 2024, 05:36

Hi there,

I select allow and nothing happens.
 

What do you expect to happen? Did you try clicking on the buttons after you pressed “Allow”?

Best regards,

Panagiotis

PanagiotisCharalampous
08 Oct 2024, 05:17

RE: RE: RE: RE: RE: RE: RE: RE: Updated email address

gravytrain17 said: 

Thanks, I've sent them to that email address.

Please let me know if you require anything else.

 

Kind regards,

 

Dean

 

Hi Dean, 

We have responded to your email.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Oct 2024, 05:13

Hi there,

We do not have any plans to upgrade to .Net 8.0 at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Oct 2024, 05:12

Hi there,

Check the video below

PanagiotisCharalampous
08 Oct 2024, 05:08

RE: RE: Profile Information Visitiliby

mheianna.trader said: 

PanagiotisCharalampous said: 

Hi there,

It's possible if the trader provides you with an investor link

Best regards,

Panagiotis

Thanks for your response Panagiotis!

To restrict if my account is public, should I set my “Profile Information Visibility” in ctrader`s profile?

 

Regards

Yes you should do that

PanagiotisCharalampous
08 Oct 2024, 05:07

Hi there,

Please provide more information about your issue. Where can we see this happening? Can you record a video demonstrating this behavior?

Best regards,

Panagiotis

PanagiotisCharalampous
08 Oct 2024, 05:05

Hi there,

Please contact your broker regarding execution issues.

Best regards,

Panagiotis

PanagiotisCharalampous
07 Oct 2024, 06:12

Hi there,

It's possible if the trader provides you with an investor link

Best regards,

Panagiotis

PanagiotisCharalampous
07 Oct 2024, 06:08

Hi there,

It's a known issue and will be fixed in an upcoming update.

Best regards,

Panagiotis

PanagiotisCharalampous
07 Oct 2024, 06:07

Hi there,

Please contact your broker regarding this issue.

Best regards,

Panagiotis