PanagiotisCharalampous
17 Dec 2020, 08:08

Hi emmasystems,

Please provide us with the complete cBot code.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Dec 2020, 07:55

Hi JeanPaul,

This does not sound like a cTrader issue but a VS issue. I did not experience this issue before, I can step into methods without a problem. If you want to send me your project to have a look, feel free to do so.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Dec 2020, 11:04

Hi Shares4us,

The API is not thread safe. You should have that in mind in case you are developing multi-threaded code.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Dec 2020, 10:34

Hi parkermark446,

I would advise you to check our sample cBots to see how indicators are referenced e.g. Sample RSI cBot or Sample SAR Trailing Stop.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Dec 2020, 10:13

Hi parkermark446,

So what is the question? How to reference an indicator? Did you try something and it did not work? What did you try? If you don't bother giving information about your problem, nobody will bother helping you. We have our problems to solve as well :).

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Dec 2020, 09:04

Hi Daniel,

The indicator is calculated even if the tab is not displayed.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Dec 2020, 08:30

Hi klaudiusz.rohde,

Do you use the same broker's cTrader on both laptops?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Dec 2020, 08:28

Hi parkermark446,

You need to be more specific regarding your request. What are you trying to program? What is your cBot code? What error do you get when you build? If you need somebody to build a cBot for you, you can post a Job or contact a Consultant.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Dec 2020, 08:24

Hi SmartArtsStudio,

The price feed is a responsibility of the broker. Please contact Pepperstone regarding this issue.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Dec 2020, 08:22

Hi Daniel,

Memory allocation is done by the operating system, there is nothing you need to do. However it does not sound like a memory issue but more like a performance issue of the custom indicator. Please remove it and let us know if you still experience such a freezing.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 10:18 ( Updated at: 21 Dec 2023, 09:22 )

Hi Yuval,

You need to set cTrader Notifications to Off.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 09:00

Hi denisizsak,

Yes this is correct.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:22

Dear all,

cTrader Web 4.0 has introduced the option to disable demo accounts from following your strategies.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:19

Dear Thiago,

Thanks for reaching out to us. Please see below my replies to your questions.

1) cTrader Copy does not provide information for individual accounts.

2) The fees are realized 30 days after an account has started following you. You will see the fee deposits in your Transactions.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:16

Hi ctid2936272,

You need to be more specific about your issue. Please provide us the complete indicator code and explain what do you expect it to do and what it does instead.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:13

Hi Lisa,

Positions is a property of the Robot class. In order to access it, you need to pass the Positions or the Robot object somehow to the form.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:06

Dear all,

We have investigated the issue and this was caused by an equity to equity recalculation which was triggered after the strategy provider withdrew an amount during the weekend.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:06

Dear Moojuice78,

We have investigated the issue and this was caused by an equity to equity recalculation which was triggered after the strategy provider withdrew an amount during the weekend.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2020, 08:06

Dear all,

We have investigated the issue and this was caused by an equity to equity recalculation which was triggered after the strategy provider withdrew an amount during the weekend.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Dec 2020, 15:37

Hi Shares4us,

Can you tell us the strategy?

Best Regards,

Panagiotis 

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