PanagiotisCharalampous
25 Sep 2018, 12:15

Hi John,

We cannot reproduce this issue. Are you available for a TeamViewer session so that somebody from our QA team can check it on your pc?

Best Regards,

Panagiotis

PanagiotisCharalampous
25 Sep 2018, 09:35

Hi Xavier,

I will forward this to the product team for further consideration.

Best Regards,

Panagiotis

PanagiotisCharalampous
25 Sep 2018, 09:31

Hi John,

Can you please contact us at community@spotware.com so that we can arrange a TeamViewer session with our QA department?

Best Regards,

Panagiotis

PanagiotisCharalampous
24 Sep 2018, 12:34

Hi Alexander,

This indicator is a good starting point https://ctrader.com/algos/indicators/show/924.  However, in order to be more accurate, it should be combined with the Symbol Leverage. In all cases the leverage used is the minimum of the two.

Best Regards,

Panagiotis

PanagiotisCharalampous
24 Sep 2018, 12:01

Hi swingfish.

The API does not offer such functionality. You will need to program it yourself.

Best Regards,

Panagiotis

PanagiotisCharalampous
24 Sep 2018, 11:07

Hi Sasha,

The visualization will be released on other brokers as well soon.

Best Regards,

Panagiotis

PanagiotisCharalampous
24 Sep 2018, 10:30

Hi Sasha,

Unfortunately no, this is currently not available via the API.

Best Regards,

Panagiotis

PanagiotisCharalampous
24 Sep 2018, 10:21

Hi ctid569842,

Thanks for posting in our forum. Check tag 1007 in Security List message.

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Sep 2018, 11:56

Hi Nawab,

Thanks for reporting your issue. Does this appear after modifications, as it happens for other users, or only on news releases? Do you run any cBots or do you execute manual trading?

Best Regards,

Panagiotis

PanagiotisCharalampous
21 Sep 2018, 09:14

Hi Ben,

Thanks for your post and suggestion. Actually this is the highest voted pending feature in our UserVoice. We are currently in the planning stage and we hope to deliver this feature in one of the upcoming updates.

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Sep 2018, 16:57

Hi generalovaelena2010,

I guess you mean a position, not a market order. Orders are executed, positions are opened and closed. Positions cannot be closed at an exact price. They are always closed on market price. If there is enough liquidity, you will get the price you want, else there will be slippage. If you want to partially close positions only at the prices you want then you can consider a netting account and use limit orders of the opposite direction for partial closing.

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Sep 2018, 16:14

Hi generalovaelena2010,

See below an example of placing a limit order at a price one pip ahead of the currect Ask price

PlaceLimitOrder(TradeType.Buy, Symbol, 1000, Symbol.Ask + Symbol.PipSize, "");

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Sep 2018, 16:04

Hi generalovaelena2010,

If you want exact price limit for your execution, why don't you use limit orders?

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Sep 2018, 15:35

Hi generalovaelena2010,

You can do this using market range. However, instead of a price you can specify a number of pips that you accept the slippage to be. The price taken as reference is the Bid/Ask price at the moment of placing the order.

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Sep 2018, 15:13

Hi generalovaelena2010,

This is how orders are executed in trading. You can read an introduction here.

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Sep 2018, 12:14

Hi John,

Thank you for the additional information. We have managed to reproduce the issue and we will fix it.

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Sep 2018, 12:10

Hi generalovaelena2010,

Thanks for posting in our forum. You cannot set price on market orders. Market orders are executed based on the current market price. If you want to trigger orders when a certain price lever is reached then you should check Limit Orders and Stop Orders.

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Sep 2018, 11:06

Hi jjcolacicco,

Unfortunately without having the cBot code, we cannot determine what is the source of the delay. We need to know what the cBot does.

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Sep 2018, 10:54

Hi yoannes,

No. The broker can transfer the accounts from one cTID to another.

Best Regards,

Panagiotis

PanagiotisCharalampous
20 Sep 2018, 10:25

Hi jjcolacicco,

The information provided is very general for us to give an advice. Can you share the cBot as well as explain what do you mean when you say it stops working? Does the status of the cBot change from running to stopped?

Best Regards,

Panagiotis