PanagiotisCharalampous
03 Dec 2018, 11:10

Hi rovailore,

Can you please share with us the indicator code as well?

Best Regards,

Panagiotis

PanagiotisCharalampous
03 Dec 2018, 10:59

Hi nguyendan81985,

Heikin Ashi are currently not available in cTrader Desktop and cTrader Automate API. If you are using the Heikin Ashi indicator, then you need to develop an Output parameter first before using in in your cBot.

Best Regards,

Panagiotis

PanagiotisCharalampous
03 Dec 2018, 10:37

Hi sean.n.long, 

This is not possible at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
03 Dec 2018, 10:34

Hi netread2004,

You can use the overload that uses a TimeSpan parameter for the Start function.

Best Regards,

Panagiotis

PanagiotisCharalampous
30 Nov 2018, 17:11

Hi bienve.pf,

Thank you for posting in our forum. There is no such event at the moment. I will pass the suggestion to the product team for consideration.

Best Regards,

Panagiotis

PanagiotisCharalampous
30 Nov 2018, 17:08

Hi dmn,

After discussing this internally, this will be included in one of the following updates of cTrader.

Best Regards,

Panagiotis

PanagiotisCharalampous
30 Nov 2018, 11:02

Hi hsbcstor,

This is a misprint. Volume is provided in ticks not in cents. We will fix the documentation.

Best Regards,

Panagiotis

PanagiotisCharalampous
30 Nov 2018, 10:46

Hi willd7781,

Can you please provide us with some more information about the bug? When does it happen? Are there any steps to reproduce it?

Best Regards,

Panagiotis

PanagiotisCharalampous
30 Nov 2018, 10:43

Hi ycomp,

Renko and Range bars have been added to cTrader Desktop in v3.3, which is used by most of the brokers at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
30 Nov 2018, 10:39

Hi dmn,

It is not clear to me what is the problem. I could not reproduce any issue with the advanced protection button. Can you send us some screenshots on a short video demonstrating what you are experiencing?

Best Regards,

Panagiotis

PanagiotisCharalampous
30 Nov 2018, 10:28

Hi dmn,

We tried to reproduce your problem but we could not. We will need some more information to check the problem. Can we arrange a TeamViewer session with one of our QA engineers to check what is going on? If this is possible, please send me an email at community@spotware.com.

Best Regards,

Panagiotis

PanagiotisCharalampous
30 Nov 2018, 10:21

Hi to both,

We will need to have a closer look at what is going on. Our QA engineers would like to arrange a TeamViewer session to check what is happening. Can you please contact me at community@spotware.com to arrange this?

Best Regards,

Panagiotis

PanagiotisCharalampous
30 Nov 2018, 10:09

Hi patashelia@gmail.com,

Thanks for posting in our forum. Yes it is possible. You can have a look at our ChartArea interface that offers drawing functions for several objects.

Best Regards,

Panagiotis

PanagiotisCharalampous
30 Nov 2018, 10:05

Hi netread2004,

You can consider using Timer. For 35=AF, you can check our Rules of Engagement. 584 is just an ID so that you can identify the incoming message. You can use whatever you want. 585 should always be 7.

Best Regards,

Panagiotis

PanagiotisCharalampous
29 Nov 2018, 16:58

Hi Darren,

No, there is no such feature in cTrader. You can post your suggestions in our UseVoice forum.

Best Regards,

Panagiotis

PanagiotisCharalampous
29 Nov 2018, 16:55

Hi Darren,

No this is not possible at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
29 Nov 2018, 16:35

Hi Henry,

The last troubleshooting information you sent to us indicated that you were using indicators and cBots. Also the RAM usage was not as high as the task manager shows. To troubleshoot further we will need you to send us the cBots and Indicators used. If you do not want to share the publicly, please send them to community@spotware.com

Best Regards,

Panagiotis

PanagiotisCharalampous
29 Nov 2018, 16:29

Hi Eklon,

I checked the Equidistant Price Channel and there is no problem in drawing it in any direction. Can you please explain what do you mean by providing exact steps to reproduce? Maybe you meant something else?

Best Regards,

Panagiotis

PanagiotisCharalampous
29 Nov 2018, 11:23

Hi dmn,

Indicator charts are not used only for oscillators but for many other types of indicators as well. And there are many traders that want to keep their indicator configuration across symbols.

Best Regards,

Panagiotis

PanagiotisCharalampous
29 Nov 2018, 11:10

Hi dmn,

This is by design.

Best Regards,

Panagiotis