PanagiotisCharalampous
23 Apr 2019, 15:57

Hi touch.mjb,

Trailing stop losses in cTrader are executed on the server side. Just check the Trailing Stop check box in the Create Order form and set your stop loss as usual.

Best Regards,

Panagiotis

PanagiotisCharalampous
23 Apr 2019, 14:48

Hi Jacob,

If you just want to add a trailing stop loss to the Sample RSI cBot, you don't need to get into all this trouble. You just need to change the line below

 ExecuteMarketOrder(tradeType, SymbolName, volumeInUnits, "SampleRSI");

to 

ExecuteMarketOrder(tradeType, SymbolName, volumeInUnits, "SampleRSI", stopLoss, null, "", true);

Note that you will need to define the stopLoss parameter somehow either from within the code or pass it as a parameter.

Best Regards,

Panagiotis

PanagiotisCharalampous
23 Apr 2019, 14:18

Hi JAcob,

It seems that you are not familiar with programming and that you just copied and pasted code from another cBot expecting it to work. I am not sure what are you trying to do. Can you please explain better what are you trying to do and where did you find the code you pasted?

Best Regards,

Panagiotis

PanagiotisCharalampous
23 Apr 2019, 12:43

Hi Xavier R,

Unfortunately we cannot reproduce this issue. We will need more information like

1. How many displays do you use?
2. What is the resolution on each display?
3. What scale do you use for the display and/or application?
4. If possible please send us your settings file at community@spotware.com

Best Regards,

Panagiotis 

PanagiotisCharalampous
23 Apr 2019, 12:38

Hi hugocristiano88,

Thanks for posting in our forum. When you stop copying a strategy, all open positions will be closed, your urealized p&l will be realized and your equity will become your balance.

Best Regards,

Panagiotis

PanagiotisCharalampous
23 Apr 2019, 12:27

Hi mariusgunnerud,

It is on the roadmap but we do not have at ETA at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
23 Apr 2019, 12:00

Hi btcwisdomv2,

Thanks for posting in our forum. This happens because you are defining OnTick() method twice.

Best Regards,

Panagiotis

PanagiotisCharalampous
23 Apr 2019, 11:58

Hi Jonkey,

Disconnections and reconnections can happen from time to time for several reasons e.g. connectivity issues. Is the issue with the VPS permanent or does it reconnect after a while?

Best Regards,

Panagiotis

PanagiotisCharalampous
23 Apr 2019, 11:55

Hi mariusgunnerud,

Thanks for posting in our forum. Unfortunately this is not possible at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 14:04

Hi horngwey,

Please send me an email at community@spotware.com and we will take it from there.

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 11:06

Hi horngwey,

Thanks for posting in our forum. Can we arrange a TeamViewer session so that our engineers can check this issue on your computer?

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 10:41

Hi dalinar,

We sill add support to VS 2019 but we do not have an ETA yet.

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 10:37

Hi FireMyst,

Can you post the cBot code?

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 10:35

Hi ryanoia@gmail.com,

You will need to add functionality to access the support and resistance levels from a cBot.

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 10:33

Hi dalinar,

Each broker has his own stop out policy.

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 10:32

Hi Jonkey,

During weekends we have maintenance tasks running therefore servers might be shut down. This is why you cannot backtest on some occasions.

Best Regards,
Panagiotis

PanagiotisCharalampous
19 Apr 2019, 16:44

Hi Bruce,

Can you please provide us with the following?

1. Browser and version.
2. Operating System and version
3. A screenshot of the error message. 

Best Regards,

Panagiotis 

PanagiotisCharalampous
19 Apr 2019, 16:41

Hi iulianalinchiru,

Our product teams are reading the suggestions often and evaluate them accordingly. If we decide to add this feature we will let you know.

Best Regards,

Panagiotis

PanagiotisCharalampous
19 Apr 2019, 16:24

Hi yearn2012,

There is no such functionality at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Apr 2019, 22:16

Hi clusterr023,

Thanks for posting in our forum. Please confirm with your broker that the accoiunt has been linked to the correct email address. If yes, try to reset your password and sign in to your cTrader ID here.

Best Regards,

Panagiotis