PanagiotisCharalampous
06 Aug 2019, 09:12

RE: RE: RE:

MrPip said:

I do really like the platform however over recent months there just seems to be issue after issue and I can't cope with them anymore haha.

MrPip said:

This is still on going, how has this not been fixed yet? I have reported multiple issues with the platform and none of them have been looked into.

Support is awful I think, better off going back to MT4/MT5, even Tradingview.

 

Yes support is an area they could improve upon, I've sent them an e-mail outlining a multitude of issues (which they requested) and haven't even gotten a simple reply. Although I still imensely prefer cTrader over MT4/MT5.

 

This is a seperate issue but still a silly one, I can only see data as far back as 2016 on my monthly/weekly charts, I have hit refresh on the charts and re-installed but its still not showing me what I need to see.

 

Don't tell me there have been no reports of this issue as you said about the trend line bug because I've already seen others complaining online.

 

How can I fix this? if not when will you fix it?

Hi MrPip,

This issue will be fixed in v3.7.

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 09:10

Hi cbsccp,

Thanks for posting in our forum. You need to contact ICMarkets directly.

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 09:08

Hi daniloscipioni,

There are no plans for Automate in cTrader Web at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 11:25

Hi AlgoGURU,

In 3.6 the parameter is missing because it was not actually doing anything.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 10:08

Hi 158197794,

Yes this is correct. In this case one pip equals to 10 points.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 10:05

Ηι pcyuan87,

We do not have such plans since this can be easily done using Visual backtesting. What is it that prevents you from using visual backtesting for market replay?

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 10:00

RE: Need Long term chart

ctid955474 said:

Hi, 

I feel statified with your currency charts. 

But some  Index chart is problem. You provide us with only 4 years long for the Index chart of day or week and Monthly chart is even shorter.

For example, JP225 chart is limited to only 4 years. At present, I can check this chart from November 2015 only. 

Can you provide longer term records for at least 15 or 20 years for Index charts?

Thank you in advance for your attention & expected action.

 

Rgds.  

Hi ctid955474,

Thanks for posting in our forum. Historical data belongs to the broker and it is the broker's responsibility to provide them. Therefore you should contact your broker regarding this issue.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 09:55

Hi cysecsbin.01,

I could not reproduce such an issue. Con you please provide more specific steps on how to reproduce this behavior?

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 09:50

Hi Gabriele,

Taking the middle point of a trend line and snaping it on a high/low seems to work fine for me. Could you provide more details about your issue, like a short video demonstrating this behavior?

Best Regards,

Panagiotis 

PanagiotisCharalampous
05 Aug 2019, 09:50

Hi Gabriele,

Taking the middle point of a trend line and snaping it on a high/low seems to work fine for me. Could you provide more details about your issue, like a short video demonstrating this behavior?

Best Regards,

Panagiotis 

PanagiotisCharalampous
05 Aug 2019, 09:46

Hi abc,

To investigate futher we will need you to send us some troubleshooting information when this happens as well as the settings file of your cTrader. To send troubleshooting information, press Ctrl+Alt+Shift+T, paste a link to this discussion into the text box and press submit. You can find your settings file in C:\Users\UserName\AppData\Roaming\Broker cTrader\Settings and send it to us at community@spotware.com.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 09:41

Hi AlgoGURU,

I am not sure which indicator are you referring to. The built in Fractal Chaos Bands indicator does not have any paramaters.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 09:38

Hi 66281850,

"But how do you get the version of the api used locally?"

There is no such functionality since you are the one developing the client side therefore if you need it, you will need to develop ot yourself. The two messages mentioned can be used to check the current version on the proxies and detect if there was any update. If you need to keep track what was the current version of your compiled classes, you will need to develop the relevant functionality.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 09:32

Hi wisegprs,

If you want to get spot prices via Open API, you need to supscribe to stop prices using ProtoOASubscribeSpotsReq. If you want to get trend bar data you can use ProtoOAGetTrendbarsReq. Examples for both messagtes are available in our Open API example project.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 09:27

Hi useretinv,

If you mean to filter the positions by symbol, here is an example below

using System;
using System.Linq;
using cAlgo.API;
using cAlgo.API.Indicators;
using cAlgo.API.Internals;
using cAlgo.Indicators;

namespace cAlgo.Robots
{
    [Robot(TimeZone = TimeZones.UTC, AccessRights = AccessRights.None)]
    public class NewcBot : Robot
    {
        [Parameter(DefaultValue = 1000)]
        public double Amount { get; set; }

        protected override void OnStart()
        {
            // Put your initialization logic here
        }

        protected override void OnTick()
        {
            if (Positions.Where(j => j.SymbolName == "EURUSD" || j.SymbolName == "EURGBP").Sum(x => x.NetProfit) > Amount)
                foreach (var position in Positions)
                    position.Close();
        }

        protected override void OnStop()
        {
            // Put your deinitialization logic here
        }
    }
}

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Aug 2019, 14:51

Hi useretinv,

It is an expression for a selector. Read more here

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Aug 2019, 14:47

Hi Piotr,

This is today's bar. The opening time was yesterday at 23:00 UTC+2.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Aug 2019, 12:28

Hi Jeff,

I am 99% this has something to do with your QuickFix configuration. This is why we provide the dictionary. If after examining possible configuration issues you can still not figure out what is the problem, we can leverage to the product team for further investigation. However this is a time consuming process so let's rule out every other possibility.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Aug 2019, 11:54

Hi Jeff,

The github FIX API application was written by me and as you say it works. I was referring to the application you use. Based on the edited post it seems you are using QuickFix. Make sure that your QuickFix engine is using the dictionary posted above to validate messages. You can find more info on configuring QuickFix here.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Aug 2019, 11:23

Hi Jeff,

Unfortunately I cannot advise you about an application I don't know about. Did you try contacting the developer of this third party application?

Best Regards,

Panagiotis