PanagiotisCharalampous
04 Dec 2019, 14:09

Hi busasfulerene,

Can you please try a clean installation and let us know if it resolves the problem?

Best Regards,

Panagiotis

PanagiotisCharalampous
04 Dec 2019, 11:56

Hi FireMyst,

https://ctrader.com/forum/ctrader-support/22129 Yes

https://ctrader.com/forum/ctrader-support/21482 No

https://ctrader.com/forum/ctrader-support/21540 No 

https://ctrader.com/forum/calgo-support/21534 No

Please join our Telegram group where we report such updates e.g. 

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
04 Dec 2019, 10:33

From what I can see in the indicator code, you need to check the last value of DownTrend/UpTrend. If it is not NaN then the indicator is trending into that Direction. So the conditions should look like the below

            if (!double.IsNaN(_supertrend.DownTrend.LastValue))
            {
                //Close buy and open sell
            }

            if (!double.IsNaN(_supertrend.UpTrend.LastValue))
            {
                //Close sell and open buy
            }

Best Regards,

Panagiotis 

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PanagiotisCharalampous
04 Dec 2019, 09:08

Hi there,

I cannot see where is the problem. Can you please elaborate?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
04 Dec 2019, 08:54

Hi FireMyst,

At the moment there is no release notes for minor updates. We try to update the relevant threads when fixes are released and also report the changes in our Telegram group.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
04 Dec 2019, 08:46

Hi tnt_22,

Can you please create a thread there and also post a screenshot illustrating what you have described?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Dec 2019, 16:04

Hi tnt_22,

Please use the correct sections to report bugs. The Suggestions section is only for suggestions. You can report cTrader Web bugs here. Can you please create a thread there and also post a screenshot illustrating what you have just described?

Best Regards,

Panagiotis

PanagiotisCharalampous
03 Dec 2019, 14:52

Hi 19f89a,

The "standard" implementation of ADX is the one that uses Wilder Smoothing since it was conceived by Welles Wilder. Our implementation is in line with the industry standard. You can check other trading platforms beyond MT5 to confirm this. Besides that, if you know which formula is used by MT5 for the non-Wilder ADX, I would be happy to adjust Jiri's code accordingly.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Dec 2019, 08:39

Hi frederickjjayres,

I would suggest you get the help of a professional to write the code for you. Even if we fix the compilation issues, I can see some logical bugs, so I don't believe this will work as you expect.

Best Regards,

Panagiotis

PanagiotisCharalampous
03 Dec 2019, 08:35

Hi petteuk,

Thanks for your positive feedback about cTrader! Most of your suggestions are in our backlog. A better chart object management feature is coming in upcoming releases.

Best Regards,

Panagiotis

PanagiotisCharalampous
03 Dec 2019, 08:33

Hi alphabet_asa,

PipValue will give you the value of a pip in your account's currency. If your account currency is the same with the quote currency then PipValue and PipSize will match.

Best Regards,

Panagiotis

PanagiotisCharalampous
03 Dec 2019, 08:30 ( Updated at: 21 Dec 2023, 09:21 )

Hi martins,

We have a new feature in 3.6 called Multiple Profiles

This could solve your problem. You can find more information here.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Dec 2019, 14:13

RE: RE:

sifneosfx said:

cTRader is at 100% and windows is at 125%. I 've changed windows to 100% but lines are still bit thicker than before and blurred.

Thank you!
 

 

PanagiotisCharalampous said:

Hi sifneosfx,

Can you please advise the scale you use for Windows and for cTrader?

Best Regards,

Panagiotis

 

Hi Patrick, 

The issue is with the windows scale. We are trying to fix it. Please note that a change in windows scale takes effect only after sign out/sign in or restart Windows.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Dec 2019, 11:48

Hi Yassine, 

You can calculate the volume you need to trade in order to risk a certain percentage of your balance using the following formula.

(Percentage * Account.Balance) / (Stop Loss Value)

In a cBot you would use the following code line

var volume = Symbol.VolumeInUnitsToQuantity(Symbol.NormalizeVolumeInUnits(((RiskPercentage / 100) * Account.Balance) / (StopLossInPips * Symbol.PipValue)));

I hope this helps.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Dec 2019, 11:38

Hi cantikb7,

Can you please try a clean installation and let us know if this resolves the issue?

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Dec 2019, 09:15 ( Updated at: 21 Dec 2023, 09:21 )

RE:

conship said:

How can anyone change their email address when their old email no longer exists??? Doesn't it make more sense to send an email confirmation to the new address?

Hi conship,

If we were to send a confirmation to any email address then anybody would be able to hack your account as any email address would be able to claim access to your cTrader ID. If you do not have access you your old email address, then create a new cTrader ID with the new email address and ask your broker(s) to link your trading accounts to the new cTrader ID.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Dec 2019, 09:07

Hi rayscluster,

Swaps for backtesting will be added in a future update of cTrader Automate.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Dec 2019, 08:52

Hi all,

At the moment it in not possible to backtest offline since cTrader needs to retrieve information from the server. We will add this possibility in a future update of cTrader.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Dec 2019, 08:50

Hi tgjobscv,

This in not available at them moment but we are considering this for a future version of cTrader.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Dec 2019, 08:50

Hi tgjobscv,

This in not available at them moment but we are considering this for a future version of cTrader.

Best Regards,

Panagiotis