PanagiotisCharalampous
30 Jun 2020, 09:14

RE: RE:

Hi faridafrance,

Unfortunately, I did not understand what is the problem. Can you please post a screenshot demonstrating the issue?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
30 Jun 2020, 09:12

Hi alizpolaki,

As explained in another thread we do not provide statements to traders. You are a client of your broker, your trading accounts belong to the broker and they have access to all necessary information. If they do not know how to do it they can just contact our support for further information. The community team does not have access to your trading accounts. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
30 Jun 2020, 08:49

Hi Luca,

It is not possible to run a cBot when the computer is turned off. You can consider running your cBot on a VPS.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
30 Jun 2020, 08:45

Hi Melle,

The behavior you describe is not normal since there is always a workspace selected in cTrader. We cannot reproduce a scenario where a workspace is not selected. Therefore if you can record a video it would be helpful. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 16:18

Hi there,

You can use the FIX API example to get the expected messages. You can also use it with your credentials to check if you can login or not.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 14:38

Hi ctid1412177,

Then the compete cBot code :) ? We need something that is plug and play so that we can reproduce this behavior.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 12:47

Hi keivan.valashani,

This is not correct, they do.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 12:46

Hi ctid1412177,

Can you please post the complete indicator code?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 12:43

Hi executiveunleashed, 

A cBot will execute an order at the volume you request it to do so. The calculation of the volume is up to you. The API provides you the information about the account's balance through Account.Balance.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 12:24

Hi keivan.valashani,

You need to contact your broker for these statements.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 11:57

Hi hirgentcekaj,

We have investigated this issue but we could not reproduce any problem. It seems that you have 30 charts opened and this can lead to a normal increase of memory usage which is the released returning to normal levels.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 11:06

Hi Kurt,

There is no such option for built-in candlesticks.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 10:53

Hi Vitore,

Thanks for reporting this. We will fix it in the next hotfix of Spotware Beta.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 10:25

Hi keivan.valashani,

No there is no such option at the moment. You can post it as a suggestion if you wish in the Suggestions section.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 10:11

Hi bdouglas,

Check here how to reference a custom indicator.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 09:40

Hi Melledemo,

It is not very clear to us what is the problem since your report is very general. It would help us understand what is the problem, if you could provide us exact steps to reproduce the problem or record a video demonstrating the issue. Regarding workspaces, they are automatically saved, you do not need to save manually every time you make a change. You can read more about workspaces here.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 09:35

Hi ciripa,

You can do this by changing the scale of the Y-Axis. Just click on the axis and drag it left and right.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 09:29

Hi cbas229,

It is in our plans to add an option for this in one of the future releases of cTrader.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 09:24

Hi grey.walker,

Was the OnBar method executed but you got no arrows? Can you provide the complete cBot code?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
29 Jun 2020, 09:01

Hi Patricia,

Can you please provide more information about the problem? Does your broker offer stocks? Why do you say you cannot see them?

Best Regards,

Panagiotis 

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