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PanagiotisCharalampous
03 Aug 2020, 08:18
Hi there,
This is an English speaking forum. Please write your questions in English so that we can help you.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 16:53
Hi Eliezer,
You did not provide steps to reproduce the problem
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 16:09
Hi Eliezer,
To help you with this, you need to provide the complete cBot code as well as steps to reproduce the problem.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 15:34
Hi kobit,
Performance fees are charged based on the High Water mark principle.The High-Water Mark is the amount of funds on a Copy Trading Account with which the Performance Fee was previously paid. It makes sense that if the Performance Fee of the Strategy equals zero (0), then the amount paid to the Strategy Provider will equal zero, and thus, the High-Water Mark value will equal zero as well.
If the Performance Fee is greater than 0, then it will be paid from the Net profit of the Strategy Follower at the rate of the percentage specified by the Strategy Provider. Therefore, if the Performance Fee is greater than 0, then when a Follower is removing funds from the Copy Trading Account, the Copy system will charge the Performance Fee, taking into account the previous High-Water Mark value. Thus, all the Copy Trading profit will be taken into account when charging the Performance Fee.
The reverse situation, in turn, is fair as well. If the Strategy’s Performance Fee equals zero (0), and the Follower has incurred a loss during the copying process, then, regardless of the moment of the Performance Fee change, the Strategy Provider will receive the Performance Fee only when the Follower gets the profit that covers the initial loss.
This is a well-known disadvantage of the current approach of calculating the Performance Fee with the High-Water Mark. That’s why we are going to change the calculation of the High-Water Mark value, although its original meaning as the amount with which the Performance Fee is paid will be slightly distorted.
According to the new approach, the High-Water Mark will be updated when the Copying is stopped or the funds are removed by a Follower, or at the end of each month of copying, regardless of the actual payment of the Performance Fee. The new cTrader Copy version with this update, as well as the number of other useful features, will be available in production in the near future.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 14:42
Hi onyiaegwu.nduka,
Go to Settings > Email and make sure your settings are correct.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 13:36
Hi onyiaegwu.nduka,
Which indicator? Can you post the code?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 12:33
Hi jitenlodhia,
Who is your broker?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 12:21
Hi fang0092,
See below an example
var mBars = MarketData.GetBars(TimeFrame.Minute);
var h1 = mBars.HighPrices[mBars.OpenTimes.GetIndexByTime(t1)];
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 12:13
Hi jitenlodhia,
This can happen when there is an inconsistency between the data displayed by the two charts. Try scrolling back the daily chart to the start of the trend line and let me know if this resolves the issue.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 11:53
Hi jitenlodhia,
Is it possible to post a cleaner chart demonstrating this issue? I cannot understand which of all the lines you are referring to.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 10:50
Hi all,
We have investigated this issue and the fee was charged as it should. Stable1 changed the performance fee from 0% to 30%. When there is a change in fees then the new fee is charged since the date of the previous high watermark, not from the day you restart copying the strategy. A high watermark is recorded when a monthly fee is charged or a withdrawal is taken from the account. Since the performance fee was 0 for the previous period there was no new high watermark recorded since you started copying hence you have been charged a fee for the entire profit generated by the strategy.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 10:45
Hi kobit,
We have investigated this issue and the fee was charged as it should. When there is a change in fees then the new fee is charged since the date of the previous high watermark. A high watermark is recorded when a monthly fee is charged or a withdrawal is taken from the account. Since the performance fee was 0 for the previous period there was no new high watermark recorded since you started copying hence you have been charged a fee for the entire profit generated by the strategy.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 10:15
Hi namth0712,
Try reordering the fields to match our documentation example as below and let me know if this resolves the issue.
8=FIX.4.4|9=100|35=AN|49=theBroker.12345|56=CSERVER|34=99|52=20170117- 10:09:54|50=any_string|57=TRADE|710=876316401|10=103|
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 09:43
Hi Björn,
Your mistake is here
S1 = Indicators.GetIndicator<aCBOTbaseBOLLINGER>(B, BandPeriod, Std, MAType);
I guess this is what you wanted to code instead
S1 = Indicators.GetIndicator<aCBOTbaseBOLLINGER>(Source, BandPeriod, Std, MAType);
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 09:05
Hi pankuolung0804,
You need to provide the complete cBot code for us to be able to check.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 09:03
Hi samuel.jus.cornelio,
You can initialize an RSI indicator
var rsi = Indicators.RelativeStrengthIndex(14);
and find all the values in the Result property
rsi.Result
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 09:00
Hi leonie_vink,
You can move the chart to the left if you drag the time counter on the bottom of the chart.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 08:59
Hi Al1nuX,
This feature has not been developed yet.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
31 Jul 2020, 08:58
Hi ctid2080802,
You can check the reference here. If you have any questions, just ask!
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
03 Aug 2020, 08:24
Hi keyyuki,
These fields are not available in ProtoOADeal.
Best Regards,
Panagiotis
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