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PanagiotisCharalampous 17 Aug 2020, 09:00

cTrader Desktop
Why was a stop order sent (instead of limit order)?
Hi guspiccinini, Can you reproduce this behavior consistently? If yes, can you record a video demonstrating this behavior? We tried sever...

PanagiotisCharalampous 17 Aug 2020, 08:52

cTrader Desktop
Locking of horizontal support/resistance lines
Hi karopega, IC Markets cTrader has been already updated to 3.8. If you still see 3.7, try restarting your cTrader. Best Regards, Panagiotis&...

PanagiotisCharalampous 17 Aug 2020, 08:41

FIX API
There is no response from SERVER
Hi Lukasz, The server will not respond if it cannot parse the message. If you are sending the exact same message to the exact same proxy and port,...

PanagiotisCharalampous 17 Aug 2020, 08:28

Suggestions
adding performance fee to balance
FreedomFx said: Totally agree.. i provide the freedom fund system and these daily deposits into the system account are causing a huge problem now...

PanagiotisCharalampous 17 Aug 2020, 08:21

cTrader Desktop
Stop loss and take profit with wrong values?
Hi anywheregamesandroid, Can you please provide us with better resolution image? We cannot see the values you are referring to clearly. Bes...

PanagiotisCharalampous 17 Aug 2020, 08:17

cMirror
I can't enter cMirrow
Hi lavacentex, If you have trouble uploading the file, please send it at community@spotware.com Best Regards, Panagiotis  Join u...

PanagiotisCharalampous 17 Aug 2020, 08:11

cTrader Desktop
after update to 3.8 cpu usage significantly increased
Hi Tengu, Can you please send us some troubleshooting information regarding this issue? To do so, while in cTrader press Ctrl-Alt-Shift-T, pas...

PanagiotisCharalampous 17 Aug 2020, 08:03

cTrader Copy
Copy System Glitch - Posted by Provider
Hi FreedomFx, As explained on another thread, whenever there are deposits/withdrawals on a strategy providing account, then cTrader Copy perfo...

PanagiotisCharalampous 17 Aug 2020, 07:57

Open API
CANT_ROUTE_REQUEST error
Hi Beri, You need to provide us with more information about the issue. If you can reproduce these messages with the example application, please sen...

PanagiotisCharalampous 17 Aug 2020, 07:56

cTrader Copy
Freedom Fully Automated Fund - Positions NOT following strategy provider
Hi FreedomFx, Automatic position opening/closing happens every time deposits/withdrawals take place on the strategy providing account. I...

RobertoBattiston 17 Aug 2020, 07:35

cTrader Desktop
Setting option to change orders in charts font size/container size
Hello. What a great program. I wish I coud have the option to change orders container or font size, it´s to small for me as it´s right now...

ferran586 16 Aug 2020, 21:32

cTrader Desktop
Market Snapshot
Hi everyone! Is there away to use the market snapshot and have it be persistent, meaning as a separate window instead of something that floats next to...

guspiccinini 16 Aug 2020, 20:51

cTrader Desktop
Why was a stop order sent (instead of limit order)?
Hello support,  Here is the information regarding my issue:  - I used the DRAG & DROP order. As I placed a buy order clearly...

guspiccinini 16 Aug 2020, 19:23

Suggestions
Trigger all pending order on bid price/ chart price
This is a much needed aspect for any trader that is putting orders on the chart. Since he looks at the chart to pinpoint where the orders should be pl...

karopega2 16 Aug 2020, 16:37

cTrader Desktop
Locking of horizontal support/resistance lines
PanagiotisCharalampous said: Hi karopega, You can only access your live accounts using your broker's cTrader applications. Best Regards...

parkermark446 16 Aug 2020, 15:40

Suggestions
Practice (RE run a day)
Would be great if we could re run a day as a practice session select day from calendar to re run  so over the weekends when the m...

Symposium 16 Aug 2020, 13:15

cTrader Desktop
ARe you kidding me Spotware? More clicks for a simple task now?
firemyst said:   TWB: you missed the point. The number of indicators is irrelevant. It's the number of clicks users have to go throug...

lukasz.manterys 15 Aug 2020, 21:39

FIX API
There is no response from SERVER
Panagiotis, one more question: In what cases server could not respond at all? I am asking, because I noticed strange thing: I am sending such sam...

viky 15 Aug 2020, 19:57

Suggestions
Trigger all pending order on bid price/ chart price
I would like an option to trigger all pending order on bid price. Why? It would save time for traders because we don't have to calculate spr...

ctid+customer-395444 15 Aug 2020, 17:05

cBots API Help
help
luca.tocchi said: hi I need to print "ok" print ("ok"); when the price is 60 pips above the current price thanks...

ctid+customer-395444 15 Aug 2020, 17:03

cBots API Help
Limit positions with different labels
tradermatrix said: Hi I have built a robot with several signals independent of each other, with a different label per signal. for example : &n...

aluraacker345 15 Aug 2020, 16:09

Suggestions
Android Dark Mode
Dear you dont like dark mode? There is an option if you don't like it change it to light mode, I am also using dark mode its really good. &nbsp...

ctid+customer-395444 15 Aug 2020, 14:07

cTrader Desktop
ARe you kidding me Spotware? More clicks for a simple task now?
Symposium said:   Firemyst... Are you serious?...... 15 Indicators on any chart is your issue!..... Not Spotware's..... They have add...

dreckboun 15 Aug 2020, 11:57

Suggestions
Hide prices on chart
It would be great to add option to hide prices, or time, and options. It could be activated with right click on chart. I have lot of charts on one lay...

samuelbreezey 15 Aug 2020, 11:06

cBots API Help
Adjust position when position is up by certain amount of pips from executed order
samuelbreezey said: Hi All I have my stop loss automatically set and I wanted to know how to adjust an open position if the initial risk in pi...

MatthewRogers 15 Aug 2020, 09:30

Suggestions
adding performance fee to balance
Totally agree.. i provide the freedom fund system and these daily deposits into the system account are causing a huge problem now. This needs to be ch...

Symposium 15 Aug 2020, 07:34

cTrader Desktop
ARe you kidding me Spotware? More clicks for a simple task now?
  Firemyst... Are you serious?...... 15 Indicators on any chart is your issue!..... Not Spotware's..... They have added a delete button to...

trend_meanreversion 15 Aug 2020, 03:03

cTrader Desktop
Twitter Signal Service Experimentation
2 Signals generated and locked in TP !! Buy Signal generated at 14/08/2020 18:47:42 UTC for DE30 at Bid/Ask Price: 12841.3 / 12843.3 [ TP: 12856.14...

anywheregamesandroid 14 Aug 2020, 20:57

cTrader Desktop
Stop loss and take profit with wrong values?
Hi, I'm a new C Trader user and maybe I will ask obvious questions here, I hope you understand. For two days now, my platform has been showing...

lavacentex 14 Aug 2020, 20:02

cMirror
I can't enter cMirrow
PanagiotisCharalampous said: Hi lavacentex, Can you please provide us with more information about this issue e.g some screenshots or a vi...
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