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raul_gherman 03 Sep 2024, 08:05

Open API
ProtoOaOrderErrorEvent POSITION_NOT_FOUND | ORDER_NOT_FOUND
version 92:2024-09-03 06:30:00.519943 0ms ERROR main [src/websocket/process_message_stream.rs:206] ProtoOaOrderErrorEvent { payload_type: None,...

sebastien.t 03 Sep 2024, 06:52

cTrader Algo
Placing Stop Order - FAILED with error "TechnicalError"
Hello, thank you for your answer. I modified the code to respect the Ticksize. I still get an errorTrade | → Placing Stop Order to Sell 10 D...

ctid+customer-395444 03 Sep 2024, 06:22

cTrader Algo
When a bot was "unexpectedly terminated", cTrader shows the bot as still running
PanagiotisCharalampous said: firemyst said: PanagiotisCharalampous said: Hi firemyst,Can we have the cBot that reproduces this problem?...

PanagiotisCharalampous 03 Sep 2024, 05:58

cTrader Algo
When a bot was "unexpectedly terminated", cTrader shows the bot as still running
firemyst said: PanagiotisCharalampous said: Hi firemyst,Can we have the cBot that reproduces this problem?Best regards,PanagiotisAny updates...

PanagiotisCharalampous 03 Sep 2024, 05:56

cTrader Mac
Algo Compiler v8 for Cloud?
Hi there,Can you describe your problem using screenshots so that we can understand what you are looking at?Best regards,Panagiotis

PanagiotisCharalampous 03 Sep 2024, 05:55

cTrader Web
freeze on XAUUSD / URGENT PLEASE
Hi there,You need to provide some more information. What do you mean when you say “my screen is totally freeze”? Can you share screenshots/videos so t...

PanagiotisCharalampous 03 Sep 2024, 05:50

cTrader Algo
Placing Stop Order - FAILED with error "TechnicalError"
Hi there,You are setting the SL and TP is absolute price. You need to set them in pips.Best regards,Panagiotis

kyosuke 03 Sep 2024, 05:49

cTrader Algo
Bot crash trubleshot
PanagiotisCharalampous said: kyosuke said: PanagiotisCharalampous said: kyosuke said: PanagiotisCharalampous said: Hi there,S...

PanagiotisCharalampous 03 Sep 2024, 05:47

cTrader Algo
cbot on web or app
Hi there,You can do this only if you run the cBot on the cloud. You can read more information in the link belowhttps://help.ctrader.com/ctrader-algo/s...

PanagiotisCharalampous 03 Sep 2024, 05:42

Indicators API Help
POOR SERVICE
Hi there,Telegram is not the place to report your issues. Your emails were not received. Your video has been forwarded to the product team for further...

PanagiotisCharalampous 03 Sep 2024, 05:38

cTrader Mac
Order side panel
Hi there,The Active Symbol Panel is not available in cTrader for Mac at the moment. It will be added in a future release.Best regards,Panagiotis

PanagiotisCharalampous 03 Sep 2024, 05:37

cTrader Desktop
Moving Average Indicator displays price upto 2 decimals only, how to increase the decimals
Hi there,It is not possible unfortunately.Best regards,Panagiotis

PanagiotisCharalampous 03 Sep 2024, 05:35

cTrader Desktop
ChartShot icon disappeared from ctrader platform demo account
Hi there,Can you share a screenshot showing this?Best regards,Panagiotis

PanagiotisCharalampous 03 Sep 2024, 05:34

cTrader Desktop
How to view detailed logs during the execution of a cBot.
chenshy27 said: PanagiotisCharalampous said: chenshy27 said: As shown in the image, my cbot is called “stop10”, but I can't find it in...

PanagiotisCharalampous 03 Sep 2024, 05:27

cTrader Algo
Bot crash trubleshot
kyosuke said: PanagiotisCharalampous said: kyosuke said: PanagiotisCharalampous said: Hi there,Share your cBot code and send...

PanagiotisCharalampous 03 Sep 2024, 05:24

cTrader Desktop
How can I delete historical data？
910247359 said: PanagiotisCharalampous said: 910247359 said: PanagiotisCharalampous said: Hi there,Can you provide a better explan...

PanagiotisCharalampous 03 Sep 2024, 05:23

cTrader Algo
Backtesting - Incorrect TP / SL calculation
zytotoxiziteat said: PanagiotisCharalampous said: zytotoxiziteat said: PanagiotisCharalampous said: zytotoxiziteat said: zyto...

PanagiotisCharalampous 03 Sep 2024, 05:20

cTrader Web
Can't log
Dear trader,Thank you for reporting this issue. Unfortunately we were not able to reproduce this behavior. Could you please send us some troubles...

PanagiotisCharalampous 03 Sep 2024, 05:16

cTrader Mac
Candlestick stick information missing
Hi there,This is not available at the moment in cTrader for Mac.Best regards,Panagiotis

PanagiotisCharalampous 03 Sep 2024, 05:15

cTrader Mac
Go to date
Hi there,There is no such feature available at the moment.Best regards,Panagiotis

PanagiotisCharalampous 03 Sep 2024, 05:14

cTrader Algo
Self-hosting CALGO VPS?
karatedog said: PanagiotisCharalampous said: Hi there,We do not have any ETA for this.Best Regards,Panagiotis Join us on Telegram and F...

LpFX 03 Sep 2024, 01:07

cTrader Desktop
Please value timeless graphics
First of all, Ctrader is one of the best, if not the best. An extremely complete, accessible and practical platform. But it lacks one thing! It doesn'...

ctid+customer-395444 02 Sep 2024, 23:51

cTrader Algo
When a bot was "unexpectedly terminated", cTrader shows the bot as still running
PanagiotisCharalampous said: Hi firemyst,Can we have the cBot that reproduces this problem?Best regards,PanagiotisAny updates on this?I provided...

emadsetayesh 02 Sep 2024, 22:47

Suggestions
add seconds timeframe
I'm wondering why don't you add seconds timeframe , It's really helpful

elia.morling 02 Sep 2024, 20:36

cTrader Mac
Algo Compiler v8 for Cloud?
In the cTrader app on Mac, I am being asked to install .NET SDK to compile cbot algos. It wants to install V8, but the cTrader Cloud uses V6? When I c...

ctid7079631 02 Sep 2024, 19:23

cTrader Web
freeze on XAUUSD / URGENT PLEASE
Hello my screen is totally freeze for more than one hour … I have several position running ….. it works on another  like GBPUSD …I m on safari.&n...

sebastien.t 02 Sep 2024, 19:07

cTrader Algo
Placing Stop Order - FAILED with error "TechnicalError"
Good day, I have that code to test to place a Stop Order on A demo account with ICMarkets : protected override void OnStart(){// Get the clo...

keerthankumarkateel 02 Sep 2024, 14:49

cTrader Algo
cbot on web or app
Hi I know we can run cbot on ctrader-desktop application. is there anyway we can start or modify the cbot parameter on ctrader-web or iod/android app?

2210944059 02 Sep 2024, 13:41

Suggestions
Number of consecutive orders placed
您好，我想在交易面板中添加一个订单号。经纪商的最大订单数量为 100。我需要下 1000 个订单。我只需要提前加 10 倍，这样系统就会连续下 10 个数量为 100 的订...

brakungu 02 Sep 2024, 12:55

Indicators API Help
POOR SERVICE
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