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PanagiotisCharalampous 05 Aug 2021, 08:27

cTrader Algo
Error Message when initiating Trailing Stop Loss
Hi thecaffeinatedtrader, The message is clear about what happened. You have not provided the complete source code therefore we cannot know wha...

swapd0 04 Aug 2021, 21:30

cTrader Web
Gaps in the graph
With the latest version, a lot of times there are gaps or bars misplaced. Here you can see the XAUUSD at 2min and 5min time frame for today, in the...

thecaffeinatedtrader 04 Aug 2021, 21:08

cTrader Algo
Error Message when initiating Trailing Stop Loss
Hi, I have finally completed my bot, or so I had thought. I ran it last night and it executed a trade perfectly. Had the initial hard stop loss set...

dayanahane008 04 Aug 2021, 17:08

Suggestions
Percentage of price
Not Possible at this momnet.

Spotware 04 Aug 2021, 16:13

cTrader News & Announcements
Don’t miss out cTrader News & Updates! Turn on notifications via our app & stay tuned for all major releases & community news
Dear trader, Don’t miss out cTrader News & Updates! Turn on notifications via our app & stay tuned for all major releases & commu...

PanagiotisCharalampous 04 Aug 2021, 15:25

FIX API
Host changing for same location
Hi terrww2, The host names will always be functional. They might not be the optimal at any given time but they will always work. This does not appl...

terryww2 04 Aug 2021, 15:21

FIX API
Host changing for same location
We were thinking about taking the IP, but will go of course with your suggestion. Thank you.

terryww2 04 Aug 2021, 15:20

FIX API
Invalid values in FIX messages
Thank you very much for the explanation and quick response!

PanagiotisCharalampous 04 Aug 2021, 15:20

FIX API
Invalid order of 35=W messages with MarketDepth=1 (spot subscription)
Hi terryww2, Sorry for the typo, I meant 35=W. As you see in the last message, there's a 271 field, but not in the documentation for 35=W....

PanagiotisCharalampous 04 Aug 2021, 15:14

FIX API
Invalid values in FIX messages
Hi terryww2, Technically there is no issue. We just stream whatever the LP streams to us. If the actual amount seems weird, then you should ad...

PanagiotisCharalampous 04 Aug 2021, 15:12

FIX API
Host changing for same location
Hi terrww2, That would be wise :) Best Regards, Panagiotis  Join us on Telegram and Facebook

terryww2 04 Aug 2021, 15:09

FIX API
Host changing for same location
What would be the best practice for algotrading program colocated in Equinix that connects via FIX API to your servers? Do we have to update the host...

terryww2 04 Aug 2021, 15:06

FIX API
Invalid values in FIX messages
When comparing EURRON to other FX pairs, the market depth is very different (a few different layers of depth (going to 40M) vs one layer for EURRON of...

PanagiotisCharalampous 04 Aug 2021, 14:46

cTrader Web
cTrader is not loading (different browsers)
Hi ctid554584, We will need to arrange a TeamViewer session to inspect this issue on your computer. If you are able to give us access, please...

terryww2 04 Aug 2021, 14:22

FIX API
Invalid order of 35=W messages with MarketDepth=1 (spot subscription)
Thansk for the quick response! Hi terryww2, we'd expect to first get order book snapshot and then updates (ticks) Why would you exp...

PanagiotisCharalampous 04 Aug 2021, 14:21

FIX API
Host changing for same location
Hi terrww2, There is no such option at the moment. Best Regards, Panagiotis  Join us on Telegram and Facebook

terryww2 04 Aug 2021, 14:19

FIX API
Host changing for same location
Thanks for the answer. If we run an application that connects to cTrader servers via the FIX API, e.g. a trading/analysis app, how can we then get the...

albert13041978 04 Aug 2021, 14:02

cTrader Web
not display a "map deal"
the web terminal does not display a "map deal" of transactions. at the same time the checkbox to display the "map deal" ...

phylliscastillo163 04 Aug 2021, 13:14

Suggestions
Provide API access to indicator area
Such a excellent suggestion. If I could vote 100x for its implementation.

ctid554584 04 Aug 2021, 12:37

cTrader Web
cTrader is not loading (different browsers)
I tried a different computer: it is working fine. Somehow I have trubles since 3 days on my working pc.

ctid554584 04 Aug 2021, 12:35

cTrader Web
cTrader is not loading (different browsers)
A first I see the Login-Form, after that it is only grey and two loading circles are moving in the middle (laoding animation). Nothing else...

cW22Trader 04 Aug 2021, 12:32

cTrader Algo
How to save Optimization results
Use this every time PositionsOnClosed is called: private double peak; private List<double> drawdown = new&nbsp...

PanagiotisCharalampous 04 Aug 2021, 12:32

cTrader Web
cTrader is not loading (different browsers)
Hi ctid554584, Can you record a video so that we can see what you are looking at? Best Regards, Panagiotis  Join us on Tele...

ctid554584 04 Aug 2021, 12:27

cTrader Web
cTrader is not loading (different browsers)
Yes I did... same result. also try to clean the cache. I'm using https://ct.icmarkets.com/

PanagiotisCharalampous 04 Aug 2021, 12:07

cTrader Web
cTrader is not loading (different browsers)
Hi ctid554584, Can you please try a hard refresh of cTrader Web i.e. press Ctrl+F5 to refresh the page. Best Regards, Panagiotis ...

ctid554584 04 Aug 2021, 11:58

cTrader Web
cTrader is not loading (different browsers)
I have problems with cTraders Web. After Login-windows it is loadind and loading and still grey... I tried different browsers (Windows) with same resu...

PanagiotisCharalampous 04 Aug 2021, 10:12

cBots API Help
inserting commission in risk calculation
Hi yaghouti, At the moment commission information is not available in cTrader Automate API. Spread is not really relevant to this calculation...

yaghouti 04 Aug 2021, 09:17

cBots API Help
inserting commission in risk calculation
Hi i use this code for calculating the volume per risk: /// <summary> /// Returns the amount of volume based on your provided risk percen...

PanagiotisCharalampous 04 Aug 2021, 08:23

FIX API
Host changing for same location
Hi terrww2, cTrader Desktop will connect to the lowest latency proxy at the time of loading. This is why you see proxies changing. We do not sugges...

PanagiotisCharalampous 04 Aug 2021, 08:20

FIX API
Invalid order of 35=W messages with MarketDepth=1 (spot subscription)
Hi terryww2, we'd expect to first get order book snapshot and then updates (ticks) Why would you expect this? Is it documented somewhere...
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