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roan.is 21 Feb 2022, 13:46

cTrader Web

Pivot Lines disappear when zooming in to chart

Hi Panagiotis, Ok great. Thank you. Best regards, Roan

greenonly 21 Feb 2022, 12:14

cTrader Algo

cTrader Sample cBot (small addition)

cTrader has inbuilt cBot 'Sample Trend cBot'. If I run multiple instances of this cBot (same symbol, different timeframes), it shows same L...

somersmick 21 Feb 2022, 12:11

cTrader Copy

Some trades not copied?

    Strategy name: Rapidexekuttion Follower: SKILLING  Live - Hedging - 1006563 - 2,563.46 EUR - 1:100   The last f...

scalping382 21 Feb 2022, 12:08

cTrader Web

Not possible to move drawings

The video file is restored, my bad.  

PanagiotisCharalampous 21 Feb 2022, 11:49

cTrader Web

Drawings move in different time periods

Hi peak2020, The team is investigating this issue. Best Regards, Panagiotis  Join us on Telegram and Facebook

PanagiotisCharalampous 21 Feb 2022, 11:48

cTrader Web

Pivot Lines disappear when zooming in to chart

Hi roan.is, This is a known bug and we are working on a fix. Best Regards, Panagiotis  Join us on Telegram and Faceboo...

PanagiotisCharalampous 21 Feb 2022, 11:47

cTrader Web

Not possible to move drawings

Hi peak2020, The video has been deleted. Can you please send it again? Best Regards, Panagiotis  Join us on Telegram a...

PanagiotisCharalampous 21 Feb 2022, 11:46

cTrader Copy

Some trades not copied?

Hi somersmick, Please provide us with the following information Strategy name Follower's account number and brokers Screenshots...

auspall 21 Feb 2022, 11:41

cTrader Web

OHLC cande information removed?

Thanks for very quick response Panagiotis.

somersmick 21 Feb 2022, 11:40

cTrader Copy

Some trades not copied?

Hello I've recently started copying a strategy provider; I assume copied trades are displayed more or less instantaneously. This morning I find...

PanagiotisCharalampous 21 Feb 2022, 11:39

cTrader Web

OHLC cande information removed?

Hi auspall, It's a bug and the team is working on a fix. Best Regards, Panagiotis  Join us on Telegram and Facebook

auspall 21 Feb 2022, 11:36

cTrader Web

OHLC cande information removed?

Can I please ask if this feature was removed permanently? Since the last update I can not see this information when I hover over the candle. &nb...

stuart 21 Feb 2022, 11:16

cTrader Algo

How to access List<> of tick prices for the candle using onBar()

ok thank you for your reply. and also for the code, that gives me a good idea.  Stuart   amusleh said: Hi, There is no API...

BJORNBERNAU 21 Feb 2022, 11:03

Indicators API Help

How to transfer consistent trading signals to bot

Hello,  I've built a very simple entry and liquidation signal that is produced in a customized indicator. It alternates between one t...

scalping382 21 Feb 2022, 09:54

cTrader Web

Drawings move in different time periods

Hello again, As you can see from the video attached, drawings move when switching between time periods. https://www.dropbox.com/s/86e96l2opd...

amusleh 21 Feb 2022, 09:37

cTrader Algo

Last Opened Position Entry Price to compare with current price

Hi, You can use Positions closed event with history, example: using cAlgo.API; using System.Linq; namespace cAlgo.Robots { [Robot(Ti...

amusleh 21 Feb 2022, 09:35

cTrader Algo

How to access List<> of tick prices for the candle using onBar()

Hi, There is no API feature that allows you to load a bar tick data. For new real time bars you can record each bar tick data by using OnTick or...

amusleh 21 Feb 2022, 09:01

FIX API

I do not receive market data

Hi, Did you sent the logon message first and did you received back the response? If you are logged on then do you receive any error message afte...

amusleh 21 Feb 2022, 08:58

cTrader Algo

Counter that count each pair-trade

Hi, All open positions are inside Positions collection and all open pending orders are inside PendingOrders collection. You can execute any quer...

amusleh 21 Feb 2022, 08:50

cTrader Algo

Symbol.TickValue/Symbol.TickSize remains static

Hi, For symbols you can't get their conversion chain with automate API, this data is not available right now on automate API. The only API t...

amusleh 21 Feb 2022, 08:49

FIX API

Is it possible to have regular MarketDataSnapshotFullRefresh (every hour)?

Hi, If you get disconnected or logged out then you will not receive any message from API for that period unless you reconnect. Regarding market...

shikuagnes21 21 Feb 2022, 08:44

cTrader Copy

Strategy provider tonshare perfomance fee

Hello, can we have a feature in the ctrader copy where the strategy provider can now share his perfomance fee with the person who introduce copiers to...

PanagiotisCharalampous 21 Feb 2022, 08:21

cTrader Copy

referal commmsion

Hi shikuagnes21, You can share your suggestions for cTrader Copy in the Suggestions section. Best Regards, Panagiotis  Join us o...

PanagiotisCharalampous 21 Feb 2022, 08:20

cTrader Mobile

Chromebook problem

Hi ja.idzikowski, Can you please provide some more information regarding this issue e.g. some screenshots or a video?  Best Regards,...

PanagiotisCharalampous 21 Feb 2022, 08:13

cTrader Desktop

Average entry price line in chart

Hi ctid2082553, Please post suggestions in the Suggestions section. Also this can be easily implemented as an indicator. Best Regards, P...

ronald.muldrow 21 Feb 2022, 03:36

FIX API

Is it possible to have regular MarketDataSnapshotFullRefresh (every hour)?

Hello, I'm currently downloading (for our strategy to work) some order book data using the FIX protocol. It works great! However, I have some q...

roan.is 21 Feb 2022, 00:21

cTrader Web

Pivot Lines disappear when zooming in to chart

Good morning, I have noticed that when zooming in, on the 5 min chart, the pivot lines disappear. It happens on 40% zoom and onwards. This needs to...

shikuagnes21 20 Feb 2022, 22:11

cTrader Copy

referal commmsion

is it possible to implement a system where as a strategy provider can share profit as a commission to the people who refer people to his strategy? sa...

lazaromg 20 Feb 2022, 18:48

cTrader Algo

Last Opened Position Entry Price to compare with current price

Hi! Could anyone help with a question on a robot I'm making? I'm stuck on a rule I need to do and I don't know how. I need the bot to o...

ja.idzikowski 20 Feb 2022, 13:17

cTrader Mobile

Chromebook problem

Hi, ctrader app crashes on chromebook, same on tablet 11". Can you improve support for large displays for android app?

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