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Xammo 19 Jan 2023, 13:59

cTrader Desktop
4.5 No Idea What Yet But Something Is NOT right!
Thankyou! Very impressive turnaround on the fix much respect and kudos to all involved in support at Spotware!

ncel01 19 Jan 2023, 13:36

cTrader Desktop
cTrader UNRESPONSIVE - Massive RAM usage
Spotware said: Hi ncel01, Memory leaks in the main process can be caused by an algo too. If you can share the source code with us, we would be...

Spotware 19 Jan 2023, 11:26

cTrader Desktop
cTrader UNRESPONSIVE - Massive RAM usage
Hi ncel01, Memory leaks in the main process can be caused by an algo too. If you can share the source code with us, we would be happy to have a loo...

tadas8891 19 Jan 2023, 11:05

cTrader Desktop
cTrader UNRESPONSIVE - Massive RAM usage
Try running cTrader as "Run as administration" it fixed my problems. Its still freezes sometimes, but like once every 5-6h instead of every...

gTrader4 19 Jan 2023, 11:03

cTrader Mobile
CHANGE CANDLE COLORS on IcMarkets cTrader Mobile App
PanagiotisCharalampous said: Hi VolveFX, This is in our plans for a future update of the applications. Best Regards, Panagiotis ...

ncel01 19 Jan 2023, 10:50

cTrader Desktop
cTrader UNRESPONSIVE - Massive RAM usage
Spotware said: Hi to both, Cross broker cTrader has been updated to v4.5.6. Please let us know if you still experience this issue with the lat...

Anonymus272 19 Jan 2023, 09:49

cTrader Desktop
False ctrader id Posting
Hello cTrader Team, Sorry about FTMO and cTrader I have Post here with a false Account from my Propcompany. Can you Delete this !?  ...

Spotware 19 Jan 2023, 09:21

cTrader Desktop
4.5 No Idea What Yet But Something Is NOT right!
Dear Max, These issues have been resolved in 4.5.7. Best regards, cTrader Team

PanagiotisChar 19 Jan 2023, 09:01

Open API
ProtoOAGetTickDataReq sporadically returns swapped ASK and BID data
Hi Jakob, The fact that the spreads are negative does not mean that the data is wrong. Negative spreads can happen from time to time. Aieden Tec...

PanagiotisChar 19 Jan 2023, 08:58

cBots API Help
asking help for adding a parameter in calgo bot
Hi there, You can add a parameter called MaxSpread and then write the following condition wherever you want if(Symbol.Spread <...

jcr1818 19 Jan 2023, 08:40

cTrader Desktop
colour on alerts
A great desire to be able to add color on the horizontal alerts line of own choice. Currently the default is yellow.

Spotware 19 Jan 2023, 08:36

cTrader Desktop
Position only PARTIALLY CLOSED when Take Profit line is hit!
Dear firemyst, Execution issues should be handled by your broker. Please contact your broker regarding this matter. Best regards, cTrader Tea...

Spotware 19 Jan 2023, 08:33

cTrader Desktop
cTrader 4.4.19 issues
Dear trader, These features have been removed from the new version. You can format your code document by pressing Ctrl+D. Best regards, cTrad...

ctid5246809 19 Jan 2023, 02:50

Suggestions
Highlight key information on notifications
My guess is that it's totally trivial to implement, but I'm a software architect, backend/middleware coder, so I'm admitedly clueless abou...

firemyst 19 Jan 2023, 02:14

cTrader Desktop
Position only PARTIALLY CLOSED when Take Profit line is hit!
Hello SpotWare: I encountered an issue using cTrader 4.5.6 on Renko20 charts where the "Take Profit" line was hit, but cTrader did not cl...

a_zacharas 18 Jan 2023, 19:34

cBots API Help
asking help for adding a parameter in calgo bot
hello to everybody i need help if anybody can add a parameter in the following bot. The parameter will be regarding the spreads. it will no...

jakob22 18 Jan 2023, 18:46

Open API
ProtoOAGetTickDataReq sporadically returns swapped ASK and BID data
Hi again, I did some further investigation and found out that the data is not swapped but just not correct. In two different requests the same time...

Xammo 18 Jan 2023, 16:19

cTrader Desktop
4.5 No Idea What Yet But Something Is NOT right!
I just upgraded to 4.5.7 (noticed another post someone said it was available/had no idea otherwise) and it looks like the NetProfit is calculating pro...

apeskov 18 Jan 2023, 15:49

Open API
Ping time increase since last year
Good afternoon. Does the problem occur anytime? Can you send screenshots of the problem(ping, traceroute)?  Thanks.  

guisgs 18 Jan 2023, 13:48

cTrader Desktop
True ECN/STP Brokers
PanagiotisCharalampous said: H Drummond360, The above response in valid in the sense that we do not allow brokers to manipulate the platform i...

PattyTradeTeam 18 Jan 2023, 12:15

cTrader Desktop
cTrader 4.4.19 issues
Spotware said: Dear trader, The latest version of cTrader is 4.5.6. Please let us know if you still experience issues with the latest version....

eynt 18 Jan 2023, 12:04

cTrader Algo
heavy calculations on one instance will not force the other to stop
Hi   My cBot OnStop method is quite heavy - requires a lot of calculations and writing to the hard drive. Because of that when I run s...

savasturkoglu.dev 18 Jan 2023, 11:33

Open API
order placing
how can I place order with openAPI in python

85percent 18 Jan 2023, 10:39

FIX API
FIX configuration in CTrader with icmarkets & pepperstone
PanagiotisChar said: Hi,  What do you mean "The hostname has disappeared"? Looks good to me. Aieden Technologies Need hel...

PanagiotisChar 18 Jan 2023, 10:24

FIX API
FIX configuration in CTrader with icmarkets & pepperstone
Hi,  What do you mean "The hostname has disappeared"? Looks good to me. Aieden Technologies Need help? Join us on Telegram...

85percent 18 Jan 2023, 10:21

FIX API
FIX configuration in CTrader with icmarkets & pepperstone
Hi, I have used fixapi protocol for years on my icmarkets and pepperstone live and demo accounts but for a few days now it is no longer possible to...

PanagiotisChar 18 Jan 2023, 10:01

Open API
Malformed client_id parameter
Hi there,  The samples definitely work, probably you are doing something wrong in the process. Try asking in the samples GitHub repository too...

stenleyks 18 Jan 2023, 06:07

cTrader Desktop
History Data
If we can get History data in Range (Pips)

m.sohaib.khan 18 Jan 2023, 06:04

cTrader Web
Right click menu not working
Hi When I right click anywhere on the chart, it is not showing me the chart options. Please assist. Thanks

noppanon 18 Jan 2023, 04:33

Open API
Ping time increase since last year
Hi support,    Last year I remembered that my ping time was around 100 to 200++ msec. However since December until now I just noticed tha...
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