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PanagiotisCharalampous 04 Nov 2024, 07:17

cTrader Algo
can't choose account/symbol/perdiod when adding instance
Hi there,There was maintenance taking place during the weekend, therefore disconnections are expected.Best regards,Panagiotis

PanagiotisCharalampous 04 Nov 2024, 07:16

cTrader Algo
Info | [Init] Not enough bars to calculate EMAs. Required: 400, Available: 200. Bot will stop.
Hi there,The option to load more bars in backtesting will be added in an upcoming update.Best regards,Panagiotis

tadas8891 04 Nov 2024, 07:13

cTrader Desktop
Blank indicator, cant switch workspace, setting and charts do not save after closing ctrader, cbots cant be launched

tadas8891 04 Nov 2024, 07:13

cTrader Desktop
Blank indicator, cant switch workspace, setting and charts do not save after closing ctrader, cbots cant be launched

PanagiotisCharalampous 04 Nov 2024, 07:13

cTrader Algo
Changing from Colors to Color in Code
Hi there,You should use a string e.g. “Red”, to define a default color.Best regards,Panagiotis

PanagiotisCharalampous 04 Nov 2024, 07:10

cTrader Desktop
.algo indicators don't reload
Hi there,Can you record a video showing that the indicator is loaded but it does not appear in the list?Best regards,Panagiotis

PanagiotisCharalampous 04 Nov 2024, 07:08

cTrader Desktop
Keep getting "Cannot switch workspase while 1 bot is running" error
Hi there,I could not reproduce such a behavior. Please restart cTrader and make sure there is no cBot running. If it persists, please record a video d...

tadas8891 04 Nov 2024, 07:06

cTrader Desktop
Blank indicator, cant switch workspace, setting and charts do not save after closing ctrader, cbots cant be launched
Hello, this weekend I began experiencing significant issues with your platform, despite not making any changes on my end. Initially, when I open cTrad...

PanagiotisCharalampous 04 Nov 2024, 06:55

cTrader Desktop
Could not switch workspace while at least 1 cbot is running
shane.scott.pub said: PanagiotisCharalampous said: Hi FireMyst,If you can send us troubleshooting information when this happens again i...

PanagiotisCharalampous 04 Nov 2024, 06:52

cTrader Algo
ChartTrendLines don't get removed from OnDestroy() method when indicator removed from chart
Hi firemyst,Thank you for reporting this. We are investigating.Best regards,Panagiotis

fundedsiddhiganesh3 04 Nov 2024, 06:46

cTrader Mobile
Unable to close the position , CTRADER says error position_locked
Placed the trade on XAUUSD pair with 0.10 lot I also set the stop loss but candle cross the stop level but stop loss didn't triggered

ctid+customer-358356 04 Nov 2024, 06:27

cTrader Algo
cannot choose account in 'add instance' anymore! field is greyed out.

NeuralX 04 Nov 2024, 05:04

cTrader Desktop
cTrader long time reconnection issue
Yes i‘m also facing the same issue. Can the Spotware team solve this please? It disconnects and fails to reconnect every single time.

TeamDivergence 04 Nov 2024, 04:28

cTrader Mac
Mac OS 15
Hi, are there any issues with the desktop version on the new OS 15 Sequoia? Want to be sure before I update.Thanks in advance for the reply.

imamber.rkmv 04 Nov 2024, 03:57

cTrader Desktop
Position not getting closed
Hey how did it get closed

kacmamcarczyk 04 Nov 2024, 01:34

cTrader Algo
The problem with cBots : the list of algorithms spontaneously turns gray.
PanagiotisCharalampous said: Hi there,This usually happens when your account is disconnected. When the buttons are disabled, check your connectio...

csafx1 03 Nov 2024, 23:48

Open API
How to get current Bid-Ask for the pair. spread?
PanagiotisCharalampous said: csafx1 said: PanagiotisCharalampous said: csafx1 said: I am using the Open API to get historical tick...

mehracc654 03 Nov 2024, 23:37

cTrader Desktop
cTrader Bug Report
I have a problem in workspace my account , it becomes inactive and the information I have on the chart is not saved. What is the cause of this problem...

TommyFFX 03 Nov 2024, 20:04

cTrader Algo
How to switch to open chart
Hello,In a plugin we can - open a chart with             ChartManager.AddChartFrame(symbol.Name, TimeFram...

Vicktor 03 Nov 2024, 19:59

cTrader Desktop
cTrader 5.0.40 issues
Now that the optimization report is functioning, there are more issues, in particular the following 3:optimisation get stuck after a couple hundreds p...

rhysjones325 03 Nov 2024, 18:35

cTrader Desktop
cTrader Bug Report
Vitali Gajdabrus said: Same issue for me - I've been doing some optimisation this weekend and after a couple of minute the “Reconnecting” shows i...

ctid+customer-459294 03 Nov 2024, 17:11

cTrader Desktop
cTrader long time reconnection issue
I am facing lately long time for cTrader to make reconnection during synchronization with cloud. I do not really understand what is wrong with cTrader...

antekgolab 03 Nov 2024, 17:11

cTrader Mac
Pivot point / copy paste option not working
Hello notice two problems on two deferent  versions i'm on demo versionwhen i use new version 5.0.20 i cannot locate where is pivot point&nb...

PierreJ69 03 Nov 2024, 16:24

cTrader Mobile
how to close an locked position
I can't close a position. I have this message when I try : impossible to close this position because is an locked position but I never locked it&...

1192785394 03 Nov 2024, 16:20

cTrader Desktop
Interface improvements
When switching to the white theme, the backtest start button is not visible

1192785394 03 Nov 2024, 16:09

cTrader Desktop
Bug Report
After the program is idle for a while, when I want to add a new instance, I can't create it, and the interface is displayed as follows

StuFX 03 Nov 2024, 14:45

cTrader Desktop
share object on charts
PanagiotisCharalampous said: StuFX said: PanagiotisCharalampous said: Hi n.h.k.maz,Thanks for posting on our forum. There are seve...

Vitali Gajdabrus 03 Nov 2024, 14:12

cTrader Desktop
cTrader Bug Report

Vitali Gajdabrus 03 Nov 2024, 14:04

cTrader Desktop
cTrader Bug Report
# cTrader Bug Report## Environment- Windows 11- Spotware cTrader version 5.0.40## Issue DescriptionThe platform becomes unresponsive ("freezes") after...

Vitali Gajdabrus 03 Nov 2024, 14:04

cTrader Desktop
cTrader Bug Report
# cTrader Bug Report## Environment- Windows 11- Spotware cTrader version 5.0.40## Issue DescriptionThe platform becomes unresponsive ("freezes") after...
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