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Spotware 19 Jul 2023, 08:57

cTrader Desktop
Spotware Demo Account?
Dear trader, You could have created the account by accident. If you wish to delete it, send us an email at community@ctrader.com Best regards,...

Spotware 19 Jul 2023, 08:45

cTrader Web
Ctrader Web keeps reloading and resetting... losing my saved workspace layouts!
Dear trader, Thank you for reporting this issue to us. Is it possible to record a video demonstrating this behavior? Best regards, cTrader Te...

ctid+customer-358356 18 Jul 2023, 23:40

cTrader Algo
Backtesting needs full access rights
Hi, no matter which broker or account i choose i get this error on backtesting (11 juli2023-16 juli 2023) I also cleared the cache for the brokers...

herve.limousy 18 Jul 2023, 22:52

cTrader Algo
LocalStorage.SetObject don't work anymore
herve.limousy said: Hello It was working before (before the last update, I suppose). When I use it now, nothing happens, no file creation, whe...

tomas.malukas.work 18 Jul 2023, 22:33

cTrader Desktop
After 4.8.15 update all cAlgo.API.Line controls are not being updated after coordinate change while other are as expected
Hi Team, After 4.8.15 update all cAlgo.API.Line controls are not being updated after coordinate change while other are as expected.. Here is examp...

AlexFrei 18 Jul 2023, 19:09

cTrader Algo
Problems with .AddChild and .RemoveChild after update
Spotware said: Hi DelFonseca, Thank you for reporting this issue. We managed to reproduce this and we will fix it in an upcoming update. Be...

AJPWC 18 Jul 2023, 17:45

cTrader Desktop
Spotware Demo Account?
Why has a Spotware demo account just appeared in my cTrader windows and android trading platforms? And when I log into the cTrader ID site, why can...

sdhilton 18 Jul 2023, 16:44

cTrader Web
Ctrader Web keeps reloading and resetting... losing my saved workspace layouts!
This is a huge issue that has been happening for a long time now. I know I'm not the only one having this exact issue, so please help those of...

meferdi 18 Jul 2023, 16:26

Suggestions
Williams Percentage changed
Hi ,   The latest update of the indicators, to put on other places in charts, is very usefull. However, i've noticed, i cannot read...

PanagiotisChar 18 Jul 2023, 15:57

cTrader Desktop
Order automatically closed
Hi there, You should ask your broker about this. Aieden Technologies Need help? Join us on Telegram  

LucaSereleto 18 Jul 2023, 15:45

cTrader Desktop
Order automatically closed
Why my order is automatically closed?, but same code run in back testing, it's working fine in the order placed in position order. Sa...

FXJC5 18 Jul 2023, 14:24

Suggestions
Copy as text the compilation result
I wonder if possible for futures updates to include the possibility of copy as text the result of the compilation of a custom indicator or cbot. This...

howyg1 18 Jul 2023, 14:12

Suggestions
Update to tools/Drawings
  Hi,  I Feel like a update to the tools/Drawings would be a great addition, ie, the Fibonacci Retracement add colored zones, Equidl...

howyg1 18 Jul 2023, 14:11

cTrader Desktop
Update to tools/Drawings
firemyst said: Your suggestion would carry more weight and be able to be tracked if you posted it in the correct forum:  ...

howyg1 18 Jul 2023, 14:09

cTrader Desktop
Update to tools/Drawings
  sorry new to forum posting i have put this into suggestions section

firemyst 18 Jul 2023, 12:53

cTrader Desktop
Update to tools/Drawings
Your suggestion would carry more weight and be able to be tracked if you posted it in the correct forum:  

krixfega 18 Jul 2023, 12:02

Open API
Getting connection forcefully terminated
I have tried using a pure socket connection and I keep getting this response [21, 3, 1, 0, 2, 2, 70]    CODE:  Socket socke...

johnson.fergusaka 18 Jul 2023, 11:20

FIX API
Symbol for US500 does not exist
PanagiotisChar said: Hi there, There is no such symbol on Spotware demo accounts. The symbol id for US 500 is 21499 Aieden Technologies...

firemyst 18 Jul 2023, 11:02

cTrader Desktop
cTrader 4.8.15 crashing. Same error as reported in a previous version
Spotware said: Hi firemyst, Can you please install this hotfix and let us know if it resolves the problem? Best regards, cTrader Team...

PanagiotisChar 18 Jul 2023, 10:53

FIX API
Symbol for US500 does not exist
Hi there, There is no such symbol on Spotware demo accounts. The symbol id for US 500 is 21499 Aieden Technologies Need help? Join us on Tele...

Spotware 18 Jul 2023, 10:50

cTrader Desktop
cTrader 4.8.15 crashing. Same error as reported in a previous version
Hi firemyst, Can you please install this hotfix and let us know if it resolves the problem? Best regards, cTrader Team  

johnson.fergusaka 18 Jul 2023, 10:27

FIX API
Symbol for US500 does not exist
PanagiotisChar said: Hi there, Can you share the exact FIX message you are sending and the relevant FIX response? Aieden Technologies Ne...

Spotware 18 Jul 2023, 08:15

cTrader Algo
Problems with .AddChild and .RemoveChild after update
Hi DelFonseca, Thank you for reporting this issue. We managed to reproduce this and we will fix it in an upcoming update. Best regards, cTrad...

PanagiotisChar 18 Jul 2023, 08:06

cTrader Algo
LocalStorage.SetObject don't work anymore
Hi there,  Can you share the cBot code you are using so that we can check if it happens to us too? Aieden Technologies Need help? Join u...

PanagiotisChar 18 Jul 2023, 08:05

FIX API
Symbol for US500 does not exist
Hi there, Can you share the exact FIX message you are sending and the relevant FIX response? Aieden Technologies Need help? Join us on Telegr...

happyscalper 18 Jul 2023, 06:37

Suggestions
UI accent color options
Changing the chart colors is nice and easy, I prefer the tradingview default colors to the ctrader red and green. But the rest of the UI still has...

herve.limousy 18 Jul 2023, 02:27

cTrader Algo
LocalStorage.SetObject don't work anymore
Hello It was working before (before the last update, I suppose). When I use it now, nothing happens, no file creation, whereas LocalStorage.SetStri...

howyg1 17 Jul 2023, 23:02

cTrader Desktop
Update to tools/Drawings
Hi,  I Feel like a update to the tools/Drawings would be a great addition, ie, the Fibonacci Retracement add colored zones, Equidlisfant Pri...

DelFonseca 17 Jul 2023, 22:35

cTrader Algo
Problems with .AddChild and .RemoveChild after update
cTrader Team, Check out this example, where a button is created at startup. Clicking on it should bring up two new buttons. using System; usi...

johnson.fergusaka 17 Jul 2023, 21:56

FIX API
Symbol for US500 does not exist
PanagiotisChar said: Hi there, Only them can check such issues, they are just a bit lazy, you need to push them more :) Aieden Technologies...
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