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weixinfu0 01 Mar 2024, 18:25

cTrader Copy

跟单出现不明原因亏损

马我的账户昨天跟单策略：ELLIOTWAVE，出现了不明原因亏损38美元，策略账户没有亏损，同一价格

telefonowelolo 01 Mar 2024, 18:01

cBots API Help

The cBot is not entering trades.

Hi, I'm seeking help with my cBot. Apparently, it is not entering any trades, and I don't know why. I would also like to ask how to determine the time...

aleksi.siivola 01 Mar 2024, 15:33

cTrader Desktop

Chart lagging?

How are you supposed to trade when the software updates every now and then? Also looks like this with skipping candles etc.

m4trader4 01 Mar 2024, 15:31

cTrader Desktop

Server Latency more than 1200 ms Proxy latency 65 ms

m4trader4 said: m4trader4 said: Have sent technical report with “Latency”Another report with “Latency2” “Latency-2” 

m4trader4 01 Mar 2024, 15:29

cTrader Desktop

Server Latency more than 1200 ms Proxy latency 65 ms

m4trader4 said: Have sent technical report with “Latency”Another report with “Latency2” “Latency-2” 

m4trader4 01 Mar 2024, 15:01

cTrader Desktop

Server Latency more than 1200 ms Proxy latency 65 ms

Have sent technical report with “Latency”

tian.yiwu 01 Mar 2024, 14:44

cTrader Desktop

Candlesticks keeps disappearing

This has happened 3 times in the past week now. The last 1-10 candlessticks would go missing for up to 30 minutes, across all charts, all timeframes,...

m4trader4 01 Mar 2024, 14:41

cTrader Desktop

Server Latency more than 1200 ms Proxy latency 65 ms

 Dear SupportFrom yesterday 29/02/2024 am facing the issue of server latency going beyond 1200 ms, the proxy latency remains at 65 ms. I had enco...

Amin.fx 01 Mar 2024, 13:52

Indicators API Help

IndicatorArea problem

PanagiotisCharalampous said: Hi there,Looks good to meBest regards,Panagiotis  When I run the indicator for the first time, nothing is...

jan.schmid 01 Mar 2024, 13:01

FIX API

Order ID Not found

I use these python funktions with the classes from ctrader.def closerfunktion(client): closer = OrderCancelRequest(config) closer.OrigClOrdID...

ftmo1708067850 01 Mar 2024, 12:32

cTrader Mac

Fib Retracement Tool Error - Not displaying correct price

Thank you for supporting MAC!The show price function of the fib retracement tool does not correctly display the price of the levels on Mac desktop.&nb...

PanagiotisCharalampous 01 Mar 2024, 12:12

cTrader Web

Sync drawings across chart tabs?

tian.yiwu said: PanagiotisCharalampous said: Hi there,This tool could help youhttps://clickalgo.com/chart-drawing-synchroniserBest regards,P...

PanagiotisCharalampous 01 Mar 2024, 12:11

cBots API Help

Delete a Cbot

Hi,Please share the link and I will delete itBest regards,Panagiotis

PanagiotisCharalampous 01 Mar 2024, 12:10

FIX API

Order ID Not found

Hi there,Please share the messages you sent as wellBest regards,

tian.yiwu 01 Mar 2024, 09:39

cTrader Web

Sync drawings across chart tabs?

PanagiotisCharalampous said: Hi there,This tool could help youhttps://clickalgo.com/chart-drawing-synchroniserBest regards,PanagiotisThanks!Do yo...

yirgasmekonnen 01 Mar 2024, 09:38

cBots API Help

Delete a Cbot

I have published a test bot on cTrader. I wanted to delete it but there is no option to do so. How can I delete an algorithm (cBot) published on cTrad...

yirgasmekonnen 01 Mar 2024, 09:38

cBots API Help

Delete a Cbot

I have published a test bot on cTrader. I wanted to delete it but there is no option to do so. How can I delete an algorithm (cBot) published on cTrad...

jan.schmid 01 Mar 2024, 09:33

FIX API

FIX Api answer is kind of random

The problem was that i used the password from the account and not the password from the actual trading account. Where you can change there

jan.schmid 01 Mar 2024, 09:18

FIX API

Order ID Not found

Hello, so i try to close a position via FIX API with the call “OrderCancelRequest”. if i try to send this cancel reqeust i get the answerReceived: 8=...

PanagiotisCharalampous 01 Mar 2024, 09:18

cTrader Desktop

Drawing tool bar

Hi there,It's not possible.Best regards,Panagiotis

PanagiotisCharalampous 01 Mar 2024, 09:16

Indicators API Help

Is it better to call the indicator or write the indicator yourself?

Hi there,Unfortunately I cannot understand the question and I guess many other readers. Could you please rephrase and provide some examples of what yo...

PanagiotisCharalampous 01 Mar 2024, 09:12

cTrader Desktop

chart not fully shown

Hi there,Can you please share a screenshot so that we can understand what you are looking at?Best regards,Panagiotis

PanagiotisCharalampous 01 Mar 2024, 09:10

Indicators API Help

IndicatorArea problem

Hi there,Looks good to meBest regards,Panagiotis

PanagiotisCharalampous 01 Mar 2024, 09:06

cTrader Algo

how replace MarketSeries.Close[index] , is obsolete

Hi there,You should use the Bars collection instead e.g Bars.ClosePrices[index] etcBest regards,Panagiotis

PanagiotisCharalampous 01 Mar 2024, 09:02

cTrader Web

Please explain where this went wrong

Hi there,You should talk to your broker regarding execution issues.Best regards,Panagiotis

PanagiotisCharalampous 01 Mar 2024, 09:00

cTrader Web

Sync drawings across chart tabs?

Hi there,This tool could help youhttps://clickalgo.com/chart-drawing-synchroniserBest regards,Panagiotis

PanagiotisCharalampous 01 Mar 2024, 08:56

cBots API Help

Please help me to fix the code error.

Hi there,As per the message there is no such position to override. Use Position.Closed method instead.Best regards,Panagiotis

Viacheslav.Bohatov 01 Mar 2024, 08:49

cTrader Desktop

Problem with graphical tools in cTrader 4.8.30

P.P.S. - I downloaded the terminal from https://ctrader.com/download, but the problems persisted.- When the terminal is restarted, everything wor...

bryantortega305 01 Mar 2024, 08:31

Open API

Missing ProtoOAGetPositionUnrealizedPnLReq and ProtoOAGetPositionUnrealizedPnLRes from the OpenAPI NugetPackage

I'm using the .NET Nuget package as of today version 1.4.4. and the ProtoOAGetPositionUnrealizedPnLReq, ProtoOAGetPositionUnrealizedPnLRes are missing...

Nomocp 01 Mar 2024, 08:09

cTrader Desktop

Does CTrader has data window like MT5 or something like that?

I'm considering switching from MT5 to CTrader. During my experience, I could not find or open the Data window like MT5, which I use a lot. So does Ctr...

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