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Spotware 27 May 2024, 08:54

cTrader Desktop
CTrader doesn't connect
Hi therePlease send us some troubleshooting information the next time this happens. Please paste a link to this discussion inside the text box be...

yamatongh 27 May 2024, 08:52

cTrader Desktop
v5.0.22 no indicators
Hi, since last update to v5.0.22, some minutes ago here, when I compile my indicators, all is ok. But results are not displayed anymore in the charts....

Spotware 27 May 2024, 08:04

cTrader Algo
Stop() Asynchronous?
Hi there,This is an expected behavior when programming in .Net. If you want to break an execution immediately, throw an exception.Regarding the Promis...

Ika.fx 27 May 2024, 08:00

cTrader Desktop
Something wrong here
https://ctrader.chartshots.net/c/66543b2d405b6Can someone please, explain what is happening here , I took a Trade which went past the weekend only to...

newgibbo 27 May 2024, 07:54

cTrader Desktop
Optimization not functioning correctly.
Not able to use optimization due to these errors. All versions 4 and 5 of ctrader used across 3 different brokers produces the same error messages. Ha...

newgibbo 27 May 2024, 07:54

cTrader Desktop
Optimization not functioning correctly.
Not able to use optimization due to these errors. All versions 4 and 5 of ctrader used across 3 different brokers produces the same error messages. Ha...

pedrointer.12 27 May 2024, 07:44

cTrader Desktop
Ctrader not running any backtest or optimization for any of the bots
 Sorry about that, I had taken a screenshot from version 4.9.However, the problem persists on version 5.0.22 PanagiotisCharalampous said:&nb...

GMC_08 27 May 2024, 07:35

cTrader Web
cTrader web not working
PanagiotisCharalampous said: Hi there, Can you record a video demonstrating this happening?Best regards,Panagiotis Can you see this?htt...

Spotware 27 May 2024, 06:47

cTrader News & Announcements
cTrader Desktop 5.0.22 Release Notes
Dear traders,Please find below the release notes for cTrader Desktop 5.0.22The following features have been addedShared Access for branded cTrader app...

ctid+customer-395444 27 May 2024, 05:47

cTrader Algo
How to calculate stop out level?
savetree.eatbeaver said: firemyst said: Try going through this example: https://help.ctrader.com/trading-with-ctrader/conditions/#fair-...

PanagiotisCharalampous 27 May 2024, 05:39

cTrader Web
cTrader web not working
Hi there, Can you record a video demonstrating this happening?Best regards,Panagiotis

PanagiotisCharalampous 27 May 2024, 05:38

cTrader Desktop
Where is the useful assistant?
Hi there,It was removed because some answers were not accurate.Best regards,Panagiotis

PanagiotisCharalampous 27 May 2024, 05:35

cTrader Mac
Ctrader New Mac releases
Hi there,You will receive the updates automatically as soon as they are released.Best regards,Panagiotis

PanagiotisCharalampous 27 May 2024, 05:33

cTrader Desktop
Ctrader not running any backtest or optimization for any of the bots
pedrointer.12 said: Hello, here is the screenshot.I have also sent the troubleshoot issue through Ctraderattentavely,PedroPanagiotisCharalampous...

PanagiotisCharalampous 27 May 2024, 05:29

cTrader Algo
Backtesting Mode
Hi davosfx,Can you please click on the Logs and send us a screenshot from there as well? There should be some useful information there.Best regards,Pa...

kmkoom123 27 May 2024, 05:23

cTrader Copy
request a copy trade permeation
hi dear…..i would like to get full access to the cTrader copy  thank you 

GMC_08 27 May 2024, 05:15

cTrader Web
cTrader web not working
When opening the cTrader web page, the page doesn't load up. After several attempts at refreshing the page (usually about 20 minutes) then it usually...

cpxiom 26 May 2024, 23:46

cTrader Desktop
Where is the useful assistant?
Hi, there was a really useful assistant, ctrader trained chatgpt, helping with building bots.  Was this removed or maybe I can't find it…. where...

kyosuke 26 May 2024, 20:18

cTrader Desktop
Indicators not showing in backtest
PanagiotisCharalampous said: Hi there,Can you record a video demonstrating this happening? Also could you please send us some troubleshootin...

titortime 26 May 2024, 11:06

cTrader Mac
Ctrader New Mac releases
Hi,How can keep up to date with new Ctrader Mac releases? As I can't see some options available in the actual app, such as copy trade.Thanks,tito...

Capt.Z-Fort.Builder 26 May 2024, 10:44

Indicators API Help
Where is my code problem on cTrader Customise Window Close and ReOpen
PanagiotisCharalampous said: Hi there,If you close the window, then it does not exist anymore, you would need to reinitialize it. Once a window i...

pedrointer.12 26 May 2024, 10:00

cTrader Desktop
Ctrader not running any backtest or optimization for any of the bots
Hello, here is the screenshot.I have also sent the troubleshoot issue through Ctraderattentavely,PedroPanagiotisCharalampous said: pedrointer.12...

savetree.eatbeaver 26 May 2024, 09:04

cTrader Algo
How to calculate stop out level?
firemyst said: Try going through this example: https://help.ctrader.com/trading-with-ctrader/conditions/#fair-stop-out  Thank you,...

davosfx 26 May 2024, 08:15

cTrader Algo
Backtesting Mode
 

PanagiotisCharalampous 26 May 2024, 07:29

Indicators API Help
Where is my code problem on cTrader Customise Window Close and ReOpen
Hi there,If you close the window, then it does not exist anymore, you would need to reinitialize it. Once a window is closed, the same object instance...

PanagiotisCharalampous 26 May 2024, 07:25

cBots API Help
How to add and remove cBots with cTrader 5
WizardlyLuke said: By chance do you have any ETA on when that will be available? I'm just trying to add an algo to a chart from another algo and...

PanagiotisCharalampous 26 May 2024, 07:22

cTrader Algo
Cancelled Order Identification Problem
Hi Clark,You can keep track of which orders you are cancelling yourself by keeping them in a collection on the client side. Then you can check if the...

PanagiotisCharalampous 26 May 2024, 07:18

cTrader Desktop
error
Hi there,Can you please describe the exact steps you follow to receive this error?Best regards,Panagiotis

PanagiotisCharalampous 26 May 2024, 07:17

cTrader Algo
Optimisation Not Working
Hi there,Please share with us your cBot code and all the relevant optimization settings so that we can reproduce the issue.Best regards,Panagiotis

PanagiotisCharalampous 26 May 2024, 07:13

cTrader Desktop
why was sharpe ratio removed
Hi there,The calculation was not correct, also it was causing performance issues, therefore it was removed.Best regards,Panagiotis
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