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Spotware 19 Jul 2017, 08:55

cTrader Algo
Optimization Bot Instance View is closed after few minutes
Dear andi21, We are happy to hear that the problem has been resolved. Please let us know in case it occurs again. Best Regards, cTrader ...

andi21 18 Jul 2017, 19:29

cTrader Algo
Optimization Bot Instance View is closed after few minutes
Dear Spotware, thank you for your answer. With the new(est) version(s) of cAlgo that problem seems to be fixed now. But if it should occur no...

Someone123 18 Jul 2017, 19:04

cTrader Algo
Stuck on reconnect
ok i've done that. i tried reinstalling both ctrader and calgo but it still doesnt work, and my internet conn is fine

Spotware 18 Jul 2017, 17:27

cTrader Algo
Importing External CSV Data
Dear Trader, Thanks for reporting the problem. Can you please send us the csv file at feedback@spotware.com so we can investigate further? Ple...

Spotware 18 Jul 2017, 17:03

cTrader Desktop
cTrader Web error on Safari web browser (macOS)
Dear erikdahlstrand, It seems that this issue is caused by Safari. Please see a relevant post here /forum/ctrader-support/11401?page=2 Our...

Spotware 18 Jul 2017, 17:00

cTrader Algo
Optimization Bot Instance View is closed after few minutes
Dear andi21, Thanks for reporting this problem to us. We tried to reproduce it but with no success. To eliminate the possibility of misunderstandin...

Spotware 18 Jul 2017, 16:36

cTrader Algo
About backtest using DOM
Dear rickcui, Thanks for posting your question in the forum. Currently, it is not possible to use DoM in backtesting. It is something we can consid...

Spotware 18 Jul 2017, 16:12

cTrader Algo
A small bug on the Events, History and Optimization lists
Dear ctid219968, Thanks for taking the time to report this issue to us. We will investigate and resolve this in a future release of cTrader....

Spotware 18 Jul 2017, 15:47

Open API
Create my own bot in c# for automatic trading
Dear Trader, Yes Connect API is free to use. Still, you will need a cTID to use it. Best Regards, cTrader Team

Spotware 18 Jul 2017, 15:36

cBots API Help
Partially Filled
Dear fushine0718, You are executing a market order with a market range of 0. This means that your market order will be executed as a limit ord...

Spotware 18 Jul 2017, 15:15

cTrader Desktop
Good changes in the platform
Dear Traders, We would like to thank you for taking the time to write down and illustrate your suggestions. We will forward your suggestions to the...

Spotware 18 Jul 2017, 15:07

cTrader Algo
Price teletransport on tick(acurate) backtest
Dear lucas.orionn, Thanks for posting your issue on the forum. Unfortunately, we cannot give you an advice if we do not have the cBot and chec...

wpwebsites 18 Jul 2017, 13:41

Indicators API Help
need cBot to read from file that Indicator is writing to
Many thanks for your response. I will try those suggestions first, and get back to you if I still have no luck. Best regards  

Spotware 18 Jul 2017, 11:26

cTrader Algo
Stuck on reconnect
Dear tansenr18, Thanks for reporting your problem. Can you please send troubleshooting information to us? Next time your cAlgo gets disconnect...

Spotware 18 Jul 2017, 11:12

cTrader Desktop
Remove trade account from cTrader login
Dear Traders, In order to unlink an account from a cTID you will need to contact your broker.  Best Regards, cTrader Team

Spotware 18 Jul 2017, 11:05

Open API
Control Cbot with API
Hi davidp13, A suggestion would be to have an external flag e.g. written to a file, from where the cBot would read if it should trade or not....

Spotware 18 Jul 2017, 10:30

FIX API
Open Trade at specific time
Dear davidp13, Thanks for your question. From what we understand, you need a Good After Time (GAT) order. Currently, GAT order is not ava...

davidp13 18 Jul 2017, 10:00

Open API
Control Cbot with API
I have a system that generates buy/sell signals outside of cTrader, however I open the trades on cTrader. The system is designed on US indexes, but no...

Spotware 18 Jul 2017, 09:41

cBots API Help
Access Deposits and Withdrawals values inside Robot?
Hi ctid320188, In principle, there is no technical restriction to make calls to Connect API from within a cBot. In your case, you would j...

Spotware 18 Jul 2017, 09:28

cTrader Desktop
What happened to trailing stop loss?
Dear Traders, We have uploaded a new reference sample that demonstrates a simple cBot implementing a trailing stop loss with "Trigger whe...

Spotware 18 Jul 2017, 09:18

Open API
Control Cbot with API
Hi davidp13, Thanks for your question. No this is not possible to start and stop a cBot using Connect API. Could you tell us a bit more on what you...

gowens.c@gmail.com 18 Jul 2017, 06:52

cTrader Desktop
cTrader can't be used by US clients. Why?
Spotware said: Dear Trader, We absolutely allow cTrader for brokers authorized to operate in the US. We will be happy to onboard such authoriz...

ozlieyt1@gmail.com 18 Jul 2017, 05:04

Suggestions
To be able to set objects as only viewable on one timeframe so it doesn't clutter
To be able to set objects as only viewable on one timeframe so it doesn't clutter up higher time frames.

Spotware 17 Jul 2017, 18:08

cTrader Desktop
Fibonacci Extension
Dear Trader, Thanks for your question. Fibonacci extension is available in cTrader in the Line Studies tools. It is called Fibonacci Expansion...

Spotware 17 Jul 2017, 18:07

cTrader Desktop
cTrader can't be used by US clients. Why?
Dear Trader, We absolutely allow cTrader for brokers authorized to operate in the US. We will be happy to onboard such authorized brokers immediate...

acrigney 17 Jul 2017, 17:40

cBots API Help
AccumulativeSwingIndex and AacceleratorOscillator
Hi Guys,               I am new to cAlgo but I really love your work and being able to move away from MT4!...

jyoakum73@gmail.com 17 Jul 2017, 17:31

cTrader Desktop
cTrader can't be used by US clients. Why?
Frustration with the SEC and IRS makes sense for overseas brokers to have parted ways with US citizens.   But the ensuing confusion re...

xmforex9 17 Jul 2017, 17:23

cTrader Desktop
Ctrader BUG !
hi i sign in with my cTID account , i use google chrome the screenshot

Spotware 17 Jul 2017, 17:17

cBots API Help
Anyway to get all bars data available for each symbol code.
Dear p.likitsajjakul, Currently, it is not possible to download bars that are not displayed in the charts. We can consider adding the ability...

Spotware 17 Jul 2017, 16:31

cBots API Help
masked Parameter
Hi yosifov, Thanks for asking your question in cTDN. Currently this is not possible in cAlgo but it is something we can consider in a future releas...
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