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PanagiotisCharalampous 26 Mar 2019, 14:44

cBots API Help
Access Chart Scale infomation
Hi Noppanon, 1. You can get chart height in prices using Chart.TopY and Chart.BottomY 2. You can get chart height in pixels using Chart.Height 3....

simonsaunders7 26 Mar 2019, 14:23

cTrader Web
urgent annoying issues - pls suggest fixes asap!
hi - 1 is fixed. thanks   2 - here is a screen record of me trying to add pivots on the hour https://screencast-o-matic.com/watch/cqeO...

PanagiotisCharalampous 26 Mar 2019, 14:07

cBots API Help
How to get current value of a "trailing stop loss"?
Hi FireMyst, Thanks for posting in our forum. Here is an example for buy positions var pips = (Positions[0].StopLoss - Positions[0].EntryPric...

TradeMingZhi 26 Mar 2019, 12:52

cBots API Help
Indicator Candlestick instead of 1 single data.
Panagiotis Charalampous said: Hi wisegprs, Based on your description it seems possible. Best Regards, Panagiotis   Wou...

ctid+customer-395444 26 Mar 2019, 12:47

cBots API Help
How to get current value of a "trailing stop loss"?
HI everyone: Is it possible to obtain the current value of the trailing stop loss in Pips or otherwise after several ticks when it moves? If so,...

PanagiotisCharalampous 26 Mar 2019, 12:15

Indicators API Help
Indicator not plotting within it's own TimeFrame
Hi El Antonio, I tried both higher and lower timeframes but I do not understand what is the problem. The white line draws on all of them. B...

PanagiotisCharalampous 26 Mar 2019, 12:12

cTrader Desktop
Scale out, Multiple targets
Hi cdsmart1, Yes you can use Sample Advanced Take Profit. If it stops running when you click on it, check the log and you will see the re...

PanagiotisCharalampous 26 Mar 2019, 12:05

cTrader Desktop
ctrader very slow
Hi fxwisdom1@gmail.com, Dows this happen all the time or was it something temporary? If it is not temporary, can you record a short video demo...

cdsmart1 26 Mar 2019, 12:03

cTrader Desktop
Scale out, Multiple targets
Thanks for your reply. I have already looked at this. What im asking is is there a way to have it done automatically...i scalp sometimes very quick...

TonNcie 26 Mar 2019, 11:56

cBots API Help
I am one step away from writing a manual strategy tester
ChartMouseEventArgs Provides data for the mouse related routed events. Name Description AltKey  Defines whether the Alt key is pressed d...

fxwisdom1@gmail.com 26 Mar 2019, 11:56

cTrader Desktop
ctrader very slow
Closing all positions becoming very very very unresponsive... I have to click the button many many times..........

TonNcie 26 Mar 2019, 11:53

cBots API Help
I am one step away from writing a manual strategy tester
protected override void Initialize() { Chart.MouseDown += Chart_MouseDown; } private void Chart_MouseDown(...

PanagiotisCharalampous 26 Mar 2019, 11:49

cTrader Desktop
Scale out, Multiple targets
Hi cdsmart1, Thanks for posting in our forum. You can have a look at our Advanced Protection features. Best Regards, Panagiotis

TonNcie 26 Mar 2019, 11:45

Indicators API Help
Indicator not plotting within it's own TimeFrame
This indicator calculates only the timeframes of the higher series instead of the current Timeserie. What am I missing here? using System; usi...

PanagiotisCharalampous 26 Mar 2019, 11:39

cTrader Desktop
cTrader doesn't show my live account(works on browser version)
Dear 8033403, Thanks for posting in our forum. It sounds like you are signing in with a different cTrader ID. Please make sure that you are si...

PanagiotisCharalampous 26 Mar 2019, 11:36

Indicators API Help
why I got different results in Bot and indicator with the same code?
Hi pozhy, This happens because the cBot is printing the value at 15:00 while the indicator prints the last value at 15:54. Best Regards, Pana...

fxwisdom1@gmail.com 26 Mar 2019, 11:31

cTrader Desktop
London VPS but Netherland proxy?
Panagiotis Charalampous said: Hi fxwisdom1@gmail.com, Who is your broker? Best Regards, Panagiotis Pepperstone

fxwisdom1@gmail.com 26 Mar 2019, 11:30

cTrader Desktop
platform is not responding
Panagiotis Charalampous said: Hello all, If someone can send us a short video demonstrating this problem, it will be helpful for the product t...

fxwisdom1@gmail.com 26 Mar 2019, 11:27

cTrader Desktop
platform is not responding
procumulative@gmail.com said: Hi, so we got another update, but my issues are same... when I want to modify postion (by moving TP or SL), plat...

PanagiotisCharalampous 26 Mar 2019, 11:26

cBots API Help
Sleeping indicator in the bot?
Hi Andrii, We have resolved an issue with the Renko bars and we will be releasing an update soon. Let's check the indicator issue after the upd...

fxwisdom1@gmail.com 26 Mar 2019, 11:24

cTrader Desktop
ctrader very slow
I have 7 to 10 charts opened with 3 positions and 1 order on. I experience very laging cTrader. When I have more position opened, cTrader become...

PanagiotisCharalampous 26 Mar 2019, 11:23

cTrader Desktop
Bug: Ctrader locked on the right side of the screen
Hi daniel220v, Thanks for posting in our forum. Can you please send us a short video demonstrating this behavior? Best Regards, Panagiot...

PanagiotisCharalampous 26 Mar 2019, 11:15

cTrader Mobile
ctrader limited phone app is VERY slow and freezes
Hi to both, Our product team is having a look at this issue. It should be resolved with the next update. Best Regards, Panagiotis

PanagiotisCharalampous 26 Mar 2019, 11:14

cBots API Help
cbot martingale trade direction control
Hi thamimsibi3, Try NormalizeVolume function. It will return you a valid volume for trading. Best Regards, Panagiotis

alexk 26 Mar 2019, 11:07

cTrader Desktop
How do you use chart groups
Ok, great.  Nice feature. This was the the main benefit. When two or more charts are linked together and you change the symbol in one of th...

PanagiotisCharalampous 26 Mar 2019, 11:07

cBots API Help
How to call custom indicator
Hi lgwsyqnfr, The process of referencing custom indicators is documented here. Best Regards, Panagiotis

PanagiotisCharalampous 26 Mar 2019, 11:01

cTrader Web
urgent annoying issues - pls suggest fixes asap!
Hi profit freedom, 1) You can set a template as a the default one by clicking the checkbox besides template selection in the relevant menu. Th...

alexk 26 Mar 2019, 10:56

cTrader Copy
disable copying of a cBot
It was so that I could provide a compiled Algo to someone for one account only. Even if i hard code the account number, they could always simply copy...

PanagiotisCharalampous 26 Mar 2019, 10:52

cBots API Help
backtesging
Hi Ali, Thanks for posting in our forum. You can start from our Programmer's Guides. If you have any questions, feel free to post them in the c...

PanagiotisCharalampous 26 Mar 2019, 10:48

cTrader Desktop
How do you use chart groups
Hi lec0456, There is no video but you can read about Linked Charts here. Best Regards, Panagiotis
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