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PanagiotisCharalampous 18 Jul 2024, 06:13

cTrader Algo
Bot randomly stop without any log
duongphuongtrinh92 said: PanagiotisCharalampous said: Hi there,In order to understand what happens, we will need more information about your...

PanagiotisCharalampous 18 Jul 2024, 06:11

cTrader Desktop
Robot only available on desktop - not cloud
Hi there,The message is straight forward. You cannot run a cBot with full access rights on the cloud. Change your access rights to None.Best regards,P...

PanagiotisCharalampous 18 Jul 2024, 06:05

cTrader Algo
Problem on running non-visual backtest and optimize
Hi Noppanon,This issue is fixed in the latest version of cTrader. You can download it using the link belowhttps://ctrader.com/download/Best regards,Pa...

PanagiotisCharalampous 18 Jul 2024, 06:03

cTrader Mac
Error Exception #3B086C2C in cTrader 4.8.904.0
ajaycc3 said: PanagiotisCharalampous said: ajaycc3 said: PanagiotisCharalampous said: ajaycc3 said: Hi Panagiotis,When is the...

PanagiotisCharalampous 18 Jul 2024, 06:01

cTrader Mac
Indicatoras not working
Hi there,Can you share the indicator code so that we can try to reproduce this?Best regards,Panagiotis

PanagiotisCharalampous 18 Jul 2024, 06:00

cTrader Mac
problem with indicators after update to 5.0.1
19kacper98 said: PanagiotisCharalampous said: Hi there,Can you please provide more information? What do you mean when you say “i cant see an...

PanagiotisCharalampous 18 Jul 2024, 05:58

Suggestions
Slippage on stop orders
neshtrader said: PanagiotisCharalampous said: Hi there,Slippage is related to the broker's liquidity and not with the platform. Also orders...

JL16 18 Jul 2024, 05:29

Suggestions
Allow manual entry of price for take profit and stop loss for new orders
When creating a new order on the cTrader mobile app, users can only enter pips for take profit and stop loss. The est price boxes are greyed out and c...

ctid+customer-395444 18 Jul 2024, 02:47

cBots API Help
technical error
See this thread:https://ctrader.com/forum/cbot-support/43666/ 

ctid+customer-395444 18 Jul 2024, 02:45

cBots API Help
technical error
You need to contact your broker and ask.

ctid+customer-395444 18 Jul 2024, 02:43

cTrader Algo
"maintenance mode / server down" several hours during trading session
A follow up question: if Spotware can send out these messages advising us maintenance is underway, how come they couldn't send users out a warning tha...

shihong87 18 Jul 2024, 02:15

cTrader Algo
Running cBot in cloud, send notification to account owner
My cBot must run in the cloud.I would like to program my cBot to send notification to account owner when some conditions are met. Any way of sending n...

ctid+customer-395444 18 Jul 2024, 00:25

cTrader Desktop
cTrader can't handle the situation when an account is closed while running bots
Hello Team @Spotware:Here's another potential bug in cTrader. Earlier today I had a live account deleted from a broker (Pepperstone) I no longer wishe...

kbktrd 18 Jul 2024, 00:10

cTrader Desktop
"Apply as default settings for.." do not work (still)
It is absolutely ridiculous that you can't set a default color for a tool like the horizontal line in a trading platform in 2024.

aarontrew 17 Jul 2024, 21:21

cTrader Mac
Left hand column tab... automate
Hello, in the recent update there is 'copy' missing as well as 'automate' in the left hand column. How do I bring these back?

gyserti73 17 Jul 2024, 19:42

cTrader Mobile
Stop loss options
Hello,Why isn't it possible on mobile to put stop loss at a definite price like on the desktop version, and not only as a pip difference? Thank y...

canstren 17 Jul 2024, 16:54

cTrader Algo
"maintenance mode / server down" several hours during trading session
Hello Bernhard,This very question happened to me, I was in a trade I was just about to close when I suddenly got an Error message.. therefore I couldn...

riverstourtreasures 17 Jul 2024, 14:55

cTrader Desktop
Robot only available on desktop - not cloud
I can't start my robot in the cloud due to the following - ‘Currently, this algorithm is available only locally because it requires full access rights...

BernhardCS 17 Jul 2024, 14:45

cTrader Algo
"maintenance mode / server down" several hours during trading session
Hello, Today, just during the day and trading sessions the cTrader Desktop, mobile App and Web App turned into maintenance mode. This is for...

duongphuongtrinh92 17 Jul 2024, 14:15

cTrader Algo
Bot randomly stop without any log
PanagiotisCharalampous said: Hi there,In order to understand what happens, we will need more information about your issue, like the cBot code, cB...

noppanon 17 Jul 2024, 13:08

cTrader Algo
Problem on running non-visual backtest and optimize
Hi Support,   On my 2 laptops have same problem. Using any bot e.g. your sample bot, running visual back testing it works fine. But it fail...

ajaycc3 17 Jul 2024, 12:38

cTrader Mac
Error Exception #3B086C2C in cTrader 4.8.904.0
PanagiotisCharalampous said: ajaycc3 said: PanagiotisCharalampous said: ajaycc3 said: Hi Panagiotis,When is the next release? As t...

mrrich 17 Jul 2024, 12:37

cTrader News & Announcements
How’s your experience with the cTrader Platform?
My experience has been bad so far. It would be easier if I placed orders via fax today instead of ctrader.

19kacper98 17 Jul 2024, 11:03

cTrader Mac
problem with indicators after update to 5.0.1
PanagiotisCharalampous said: Hi there,Can you please provide more information? What do you mean when you say “i cant see any of my indicators”? C...

19kacper98 17 Jul 2024, 11:02

cTrader Mac
problem with indicators after update to 5.0.1
PanagiotisCharalampous said: Hi there,Can you please provide more information? What do you mean when you say “i cant see any of my indicators”? C...

19kacper98 17 Jul 2024, 11:02

cTrader Mac
problem with indicators after update to 5.0.1
PanagiotisCharalampous said: Hi there,Can you please provide more information? What do you mean when you say “i cant see any of my indicators”? C...

vadood1977 17 Jul 2024, 10:58

cTrader Mac
Indicatoras not working
Hi,I added the indicator to my chart but its not working, the name of indicator visible on top right but in my chart is nothing 

Index_Trader 17 Jul 2024, 08:40

cTrader Copy
open positions
This is because every strategy provider has to keep at least one open position all time to rank his strategy in the list of strategy provider. &n...

neshtrader 17 Jul 2024, 08:16

Suggestions
Slippage on stop orders
PanagiotisCharalampous said: Hi there,Slippage is related to the broker's liquidity and not with the platform. Also orders are executed by the se...

metal_mori 17 Jul 2024, 07:56

cTrader Algo
Can't run my cBot on cloud
PanagiotisCharalampous said: Hi there,As per the error message, you need to compile your cBot using .Net 6.0.Best regards,PanagiotisThanks bro, S...
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