Latest Forum Posts

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trixum 03 Jun 2020, 17:44

cTrader Copy
Reply from support awaited
Can you please reply to my previous subject on 1st JUN: strategy provider stops the strategy 3x within a month to make profits and then blew inve...

vierz12 03 Jun 2020, 17:33

Suggestions
Improving calendar details
Add colours in the calendar results please!!  That way, would be more intuitive, fast and easy to make a market decision.  Thank you!&nb...

PanagiotisCharalampous 03 Jun 2020, 16:46

cTrader Desktop
Ctarder cannot start application
Hi trader.andyng, Thanks, can you please try a clean installation and let us know if this resolves the problem? Best Regards, Panagiotis...

PanagiotisCharalampous 03 Jun 2020, 16:43

cTrader Desktop
cTrader new chart Freezes
Hi again, We received your latest troubleshooting information and we managed to reproduce the issue. We are working on a fix. Best Regards, P...

IandelMar 03 Jun 2020, 16:42

Suggestions
ADD RENKO 200,300,400,500,600,700,800,900,1000
Hello, please add in Renko Chart these PIP ranges. 200,300,400,500,600,700,800,900,1000 Thanks

trader.andyng 03 Jun 2020, 16:41

cTrader Desktop
Ctarder cannot start application
PanagiotisCharalampous said: Hi trader.andyng, Can you please provide more information about this issue e.g. some screenshots or the erro...

PanagiotisCharalampous 03 Jun 2020, 16:40

cTrader Desktop
Ctarder cannot start application
Hi trader.andyng, Can you please provide more information about this issue e.g. some screenshots or the error messages you receive? Best Re...

trader.andyng 03 Jun 2020, 16:38

cTrader Desktop
Ctarder cannot start application
Dear team, Ctrader cannot start application   and this happened quite a time. Why it may happen so frequent?

PanagiotisCharalampous 03 Jun 2020, 16:14

cTrader Web
Customisations indicators on cTrader Web
Hi Marco,  Unfortunately cTrader Web does not support custom indicators. You can consider using cTrader Desktop on your Mac using Parallels De...

tradingcarraro96 03 Jun 2020, 16:09

cTrader Web
Customisations indicators on cTrader Web
Hi there,  I'm new on Ctrader system, I've seen on the platform are missing a lot of indicators which I usually use. I'm trying to...

iucpxleps 03 Jun 2020, 16:08

cTrader Algo
3 EMA Crossover
PanagiotisCharalampous said: Hi iucpxleps, You can use the built-in HasCrossedAbove() and HasCrossedBelow()  methods that allow you to ch...

PanagiotisCharalampous 03 Jun 2020, 16:04

cTrader Algo
3 EMA Crossover
Hi iucpxleps, You can use the built-in HasCrossedAbove() and HasCrossedBelow()  methods that allow you to check for a crossover for a defined...

iucpxleps 03 Jun 2020, 15:50

cTrader Algo
3 EMA Crossover
Hi all,   I think this has been discussed before and I've been trying to debug the error but my problem is when the crossover happens,...

JohnK 03 Jun 2020, 15:20

cTrader Algo
Order Times in API
Hi Panagiotis, I appreciate the feedback, thank you

PanagiotisCharalampous 03 Jun 2020, 14:56

cTrader Algo
Order Times in API
Hi John, Unfortunately this information is not available through cTrader Automate API. Best Regards, Panagiotis  Join us on Telegram...

ApriOri 03 Jun 2020, 14:49

Suggestions
Hot Keys (Shortcuts) to sell, buy and close trades.
This really would be convenient, also with options to move stop losses / take profits by some customisable increment.  One of the reasons I'm...

JohnK 03 Jun 2020, 13:49

cTrader Algo
Order Times in API
Hi All, Was hoping someone might be able to help figure out how, if possible, to get the “Order created” time. The time I’m re...

intraflay 03 Jun 2020, 12:59

Suggestions
DUPLICATE CHART, DUPLICATE CHART, DUPLICATE CHART
On cTrader desktop... with every update (like yesterday), I hope that you've added the option to duplicate a chart.   Please, come on -...

TommyDee 03 Jun 2020, 11:49

cTrader Desktop
cTrader new chart Freezes
PanagiotisCharalampous said: Hi, We received your troubleshooting information and it seems you are using a lot of custom indicators and t...

winstinalaw415 03 Jun 2020, 11:24

Suggestions
Seeing the Real STOP LOSS on the screen is a must have future ! ! !
n.milchev2 said: THESE IS SO IMPORTANT THAT IT DOESNT NEED TO BE SUGGESTION IT NEEDS TO BE THERE ! ! !    For Example if you are...

PanagiotisCharalampous 03 Jun 2020, 10:11

cTrader Algo
Email  was not sent
Hi Yuval, Was that because my 'Enable Email' checkbox was unchecked? Yes this is correct. Usually the settings for gmail are the fol...

PanagiotisCharalampous 03 Jun 2020, 10:03

cTrader Desktop
Exception #37205565 + unable to automate
Hi zenirofx, Can you please send us some troubleshooting information the next time this happens? To do so just press Ctrl+Alt+Shift+T when ins...

Bits 03 Jun 2020, 09:37

Suggestions
the ctrader desktop' network
 dear ctrader team :         I suggest the customer can select the proxy server of the pc app, the proxy server of app...

Stephaniesmi606 03 Jun 2020, 09:28

Suggestions
Trendline Alert and arrow tool
hamzaahmed3516 said: walgreenslistens Having a trendline alert would be great to let us know when price has moved up or down to a trendline....

PanagiotisCharalampous 03 Jun 2020, 09:11

cTrader Algo
With MarketSeries Obsolete how can I create a custom Bars datasource to use with indicators?
Hi YrpWayne, Creating custom Bars objects is not supported at the moment. We have plans to add Renko data sources in a future release but this...

PanagiotisCharalampous 03 Jun 2020, 08:41

cTrader Desktop
Hull MA script color change
Hi Vivek, You can check this thread, it might be helpful for you. Best Regards, Panagiotis  Join us on Telegram  

Anka Software 03 Jun 2020, 00:34

cTrader Desktop
Hull MA script color change
PanagiotisCharalampous said: Hi Alex, If you mean that the indicator line should change color based on direction, then this is not possible at...

zenirofx 02 Jun 2020, 20:15

cTrader Desktop
Exception #37205565 + unable to automate
When I run latest cTrader (this happens with IC and Pepperstone) There is an exception #37205565 and the Trade tab is still usable but not Automate t...

PanagiotisCharalampous 02 Jun 2020, 16:35

cTrader Desktop
IC Markets and OctaFx
Hi Ahmad, It seems your antivirus is blocking the download. You need to disable the antivirus. Best Regards, Panagiotis  Join us on T...

YrpWayne 02 Jun 2020, 16:31

cTrader Algo
With MarketSeries Obsolete how can I create a custom Bars datasource to use with indicators?
Hi, With the changes to using Bars instead of MarketSeries there doesn't seem to be a way to create a custom datasource for indicators (I use i...
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